Merritt Mendenhall
Charleston
Summary
Results driven sales professional specializing in customer relationship management and sales growth. Skilled in showcasing product features that align with client needs, enhancing customer satisfaction. Experienced in operations management and cross-functional communication, facilitating effective project execution to achieve sales objectives.
Overview
5
5
years of professional experience
Work History
Medical Office Assistant
Koniver Wellness
Charleston
02.2025 - 03.2026
- Serve as the primary point of contact between providers, patients, and administrative teams to enhance client experience and retention.
- Collaborated with providers and administrative teams to optimize client experience and streamline operational processes.
- Build trusting relationships with clients, contributing to retention and long-term engagement.
- Supported operations within client-focused wellness practice, enhancing understanding of operational workflows, scheduling systems, and client lifecycle management.
- Managed billing coordination and revenue processes, ensuring accurate processing and timely follow-up.
Account Executive
Visual Comfort
Charleston
08.2023 - 10.2024
- Full-Cycle Account Executive | 156% Avg Quota Attainment | $700K+ Quarterly Revenue.
- Drove full-cycle B2B and B2C sales, consistently closing $700K+ per quarter.
- Owned sales process from prospecting and discovery through presentation, negotiation, and close, resulting in enhanced client engagement.
- Delivered tailored sales presentations aligning solutions with client needs and operational goals, contributing to increased client satisfaction.
- Built and maintained robust new business pipeline through proactive outreach and follow-up, leading to consistent lead generation.
Business Development Representative
Visual Comfort
Charleston
05.2022 - 08.2023
- Led consultative discovery conversations to identify client needs, pain points, and business goals.
- Coordinated strategic meetings and demos for Account Executives to facilitate sales progression.
- Executed targeted sales prospecting and cold outreach to generate new leads.
- Built client trust through regular communication and tailored support.
Sales Representative
J&K Home Furnishings
Charleston
06.2021 - 05.2022
- Established and nurtured strong client relationships, leading to increased repeat business and referrals.
- Delivered tailored consultative sales solutions aligned with client budgets and goals, enhancing client satisfaction.
- Managed CRM systems to effectively track orders and ensure operational organization.
Education
B.S. - Business Administration
College of Charleston
Charleston, SC05-2021
Skills
- CRM expertise
- Medical billing software
- Sales forecasting and pipeline management
- Data analysis
- Patient scheduling
- Account management
Timeline
Medical Office Assistant
Koniver Wellness
02.2025 - 03.2026
Account Executive
Visual Comfort
08.2023 - 10.2024
Business Development Representative
Visual Comfort
05.2022 - 08.2023
Sales Representative
J&K Home Furnishings
06.2021 - 05.2022
B.S. - Business Administration
College of Charleston