Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Locations
Timeline
Generic

Mia Castor

Columbia

Summary

Dedicated student with five years of customer service experience, skilled in resolving complex issues, and fostering positive customer and team relationships. Strong communicator with a proven ability to work independently and collaboratively. Passionate about community service and advocacy, I am consistently recognized for a proactive approach and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Shift Lead

Coco Bowlz
Columbia
10.2024 - Current
  • Delivered efficient, friendly service to customers through order taking and payment processing.
  • Upsold menu items to drive sales growth and enhance customer experience.
  • Prepared smoothies and juices according to established recipes and health standards.
  • Maintained a clean workspace while adhering to food safety regulations.
  • Managed ingredient stock levels and restocked supplies as needed.
  • Conducted regular cleaning of equipment and work areas to ensure compliance with safety standards.

Hostess

Page's Okra Grill
05.2025 - 08.2025
  • Greeting and seating guests with efficiency and friendliness.
  • Coordinating communication between kitchen and dining area staff to enhance service flow.
  • Managing reservations and ensuring accurate table assignments for optimal guest experience.
  • Training new team members on hosting procedures and customer service best practices.

Assistant Boutique Manager

Millie Lynn Boutique
Charleston
05.2021 - 08.2025
  • Provided personalized fashion advice to assist customers in product selection.
  • Processed transactions while consistently achieving sales goals.
  • Maintained visually appealing displays to enhance product presentation.
  • Restocked merchandise and conducted inventory checks to ensure availability.
  • Kept store clean and organized, ensuring a positive shopping environment.
  • Created engaging content for boutique's social media pages to drive customer interaction.

Hostess

167 Raw Hospitality Group
05.2024 - 08.2024
  • Greeted and seated guests while maintaining a welcoming atmosphere.
  • Managed waitlists efficiently during peak periods to ensure smooth operations.
  • Bussed tables, ran food, and handled carryout orders to support team efficiency.
  • Provided exceptional service to VIPs, enhancing overall dining experiences.
  • Coordinated restaurant's feature article in Post and Courier to boost visibility.

Education

Master of Science - Political Science

University of South Carolina
Columbia, SC
05-2026

Skills

  • Strong organizational skills
  • Time-management skills
  • Exceptional communication skills
  • Interpersonal skills
  • Detail-oriented
  • Ability to handle multiple tasks simultaneously
  • Strong experience with customer service
  • Excels in social media management
  • Technology skills

Extracurricular Activities

Miss South Carolina High School America 2020, Top 10 at Miss South Carolina Teen USA 2022, B.R.A.V.E Ambassador, Give a Dog a Bone Volunteer, Multiple Sclerosis Advocate

Locations

  • Columbia, SC
  • Mount Pleasant, SC

Timeline

Hostess

Page's Okra Grill
05.2025 - 08.2025

Shift Lead

Coco Bowlz
10.2024 - Current

Hostess

167 Raw Hospitality Group
05.2024 - 08.2024

Assistant Boutique Manager

Millie Lynn Boutique
05.2021 - 08.2025

Master of Science - Political Science

University of South Carolina

Similar Profiles

CREATE PROFILE
Mia Castor