Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mia Gruener

Bluffton

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Dedicated dock hand skilled in organization and time management. Proven ability to enhance guest experiences through exceptional service and efficient coordination of arrivals and departures.

Overview

6
6
years of professional experience

Work History

Marina Dock Hand

Hilton Head Harbor and RV Resort
Hilton Head Island, SC
07.2021 - Current
  • Operated dock equipment to assist in vessel mooring and unloading processes.
  • Conducted routine maintenance on docks and equipment, ensuring safety and functionality.
  • Coordinated guest arrivals and departures, providing exceptional customer service at marina facilities.
  • Assisted with inventory management of marina supplies, improving stock accuracy and availability.
  • Trained new dock staff in operational procedures and safety protocols for efficient workflow.

Receptionist

Adventure Hilton Head
Hilton Head Island, SC
06.2020 - 11.2020
  • Managed front desk operations, ensuring smooth guest check-ins and check-outs.
  • Coordinated communication between departments to enhance service delivery and guest satisfaction.
  • Trained new reception staff on procedures, systems, and customer service excellence.
  • Implemented efficient scheduling practices for appointments and reservations, optimizing workflow.

Education

Bachelor of Arts - Sports Communications

Clemson University
Clemson, SC
05.2029

High School Diploma -

May River High School
Bluffton, IN
06.2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Fueling operations
  • Boating terminology
  • Teamwork
  • Docking assistance
  • Teamwork and collaboration
  • Problem-solving
  • Customer service

Accomplishments

I played volleyball in highscholon for the school and a travel team, and qualified for nationals twice. I was in a club called HOSAhighschool which involved attending medical conferences. At some of these conferences, other schools would comepete in different medical feilds, like jeperordy for all the muscle tissues or who could tape an ankle faster and better.

Languages

Spanish
Elementary
German
Professional Working

Timeline

Marina Dock Hand

Hilton Head Harbor and RV Resort
07.2021 - Current

Receptionist

Adventure Hilton Head
06.2020 - 11.2020

Bachelor of Arts - Sports Communications

Clemson University

High School Diploma -

May River High School
Mia Gruener