Mia Hurt
Moncks Corner,SC
Summary
Dedicated fast food crew member with strong communication, problem-solving and multitasking skills that have been honed over the last three years. Committed to enhancing customer satisfaction and training new employees to ensure operational efficiency.
Always striving to be creative, reliable, adaptable, hard working, and jumping to be hands on in the workplace even when it comes to new challenges and leaving a positive impact on those around me with a smile on my face.
Looking for new experiences, new jobs and new skills to add to my ever growing capabilities.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Member
Culver's Restaurant
02.2023 - Current
- Delivered exceptional customer service in high-volume fast-paced environment.
- Assisted team members in preparing and serving menu items efficiently.
- Stocked supplies and organized workstations to streamline operations.
- Trained new employees on procedures, safety protocols, and customer engagement techniques.
- Collaborated with team to meet daily sales goals through effective upselling strategies.
- Resolved customer complaints promptly to enhance satisfaction and loyalty. Always worked on customer satisfaction by providing aid, explanations and friendliness.
- Conducted regular inventory checks to ensure product availability and minimize waste.
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Utilized strong problem-solving skills when addressing equipment malfunctions or other unexpected challenges within the workplace environment.
- Streamlined drive-thru order processing by utilizing clear communication techniques with both customers and team members.
- Greeted customers entering restaurant with enthusiasm and warmth. "Welcome to Culvers!", "Welcome to Delicious!"
Education
Associate of Science - Geology
College of Charleston
Charleston, SC05-2027
Skills
- Reliability and punctuality
- Strong communication skills
- Cash register operation
- Food preparation
- Cleanliness and sanitation
- Cash handling accuracy
- Efficient multitasking
- Safe food handling
- Order management and proficiency
- Workplace safety
- Crew training
- Product upselling
- Hospitality and accommodation
Languages
English
Native or Bilingual
French
Limited Working
Portuguese
Elementary
Timeline
Fast Food Crew Member
Culver's Restaurant
02.2023 - Current
Associate of Science - Geology
College of Charleston