Mia Roach
Ladson
Summary
Dynamic and customer-focused professional with proven success at Style Encore, excelling in client service and cash handling. Adept at fostering relationships to drive repeat business while effectively resolving conflicts. Recognized for maintaining high standards in fast-paced environments, showcasing strong teamwork and problem-solving abilities.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Style Encore
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Food Service Worker
Sonic
07.2023 - 07.2024
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Worked effectively in fast-paced environments.
- Accurately handled cash register transactions while providing excellent customer service.
- Resolved customer complaints independently or with aid of supervisor.
Education
High School Diploma -
Goose Creek High School
1137 Red Bank Road Goose Creek SC 2944505-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Problem-solving
- Excellent people skills
- Money handling
- Flexible schedule
- Client service
- Conflict resolution
- Cleaning techniques
Timeline
Sales Associate
Style Encore
10.2024 - Current
Food Service Worker
Sonic
07.2023 - 07.2024
High School Diploma -
Goose Creek High School
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