Micajah Nesbitt
Fort Mill
Summary
Dynamic Operations Supervisor with over 9 years of experience in the fast-paced amusement park industry, demonstrating a strong track record of enhancing operational efficiency and team performance. Proven leadership skills developed through 8 years in supervisory roles, fostering a collaborative environment prioritizing safety and guest satisfaction. Expertise in streamlining processes, managing diverse teams, and implementing innovative solutions to drive operational excellence. Committed to delivering exceptional experiences while optimizing resources and maximizing productivity.
Overview
9
9
years of professional experience
Work History
Operations Supervisor Warehouse
Carowinds
08.2025 - Current
- Oversaw receiving process for games products within inventory system.
- Reviewed packing slips to validate that all purchase order items were received.
- Organized and stored products systematically in designated bins.
- Partnered with games department leadership to optimize product availability by fulfilling inventory orders.
- Transported products to games in park utilizing company-provided cage truck.
- Managed inventory data entry for end-of-month counts to ensure precision.
Games Operations Supervisor
Carowinds
01.2024 - 08.2025
- Directed daily operations of games department to optimize performance and efficiency.
- Trained and mentored team members on operational procedures and best practices.
- Oversaw a team of 25-40 associates and 6-10 supervisors, ensuring adequate staffing aligned with park attendance.
- Analyzed revenue and labor costs at each location, implementing staffing adjustments to meet operational needs.
- Managed inventory levels and initiated orders for products nearing depletion.
- Monitored adherence to policies and procedures, providing documentation for performance management.
- Acted as primary contact for guest complaints, resolving issues through direct communication.
- Partnered with other operations supervisors and games manager to strategize on new product placements and game theming for events.
Games Area Supervisor
Carowinds
02.2020 - 01.2024
- Oversaw daily operations for designated area.
- Directed staffing efforts for associates.
- Maintained high standards of cleanliness and visual appeal of product displays
- Addressed and resolved guest concerns effectively.
- Trained and mentored associates and junior management.
- Analyzed daily cost of sales to optimize budget management.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Coordinated inventory management, ensuring optimal stock levels and timely replenishment of supplies.
Games Supervisor
Carowinds
07.2019 - 02.2021
- Assisted in managing profit and loss for designated areas.
- Supported staffing and coordinated breaks effectively.
- Maintained organized prize displays and monitored inventory levels.
- Helped resolve guest issues and collaborated with managers to enhance associates' sales skills.
Games Team Lead
Carowinds
05.2018 - 07.2019
- Oversaw daily operations in preparation for supervisory responsibilities.
- Managed opening and closing of designated areas.
- Coordinated staffing of associates and ensured proper stocking of prizes.
- Addressed guest and associate concerns effectively.
- Mentored associates to enhance skills and drive sales performance.
Game Sales Associate
Carowinds
06.2017 - 05.2018
- Greeted guests and encouraged participation in games.
- Maintained a welcoming atmosphere throughout the park.
- Processed transactions accurately using point-of-sale systems while adhering to company policies regarding payment methods
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High school or equivalent -
Rock Hill High School
Rock Hill, SC06.2018
Skills
- Operations management
- Task delegation
- Staff supervision
- Team Training
- Customer relations
- Cycle counting
- Data entry
- Internal Logistics
- Problem solving
- Time management
- Coaching and mentoring
- Cost control
Affiliations
- National Beta Club
September 2017 to June 2018
RHHS Chapter
Beta Club is offered to students with at least a 3.75 GPA. It is an organization whose purpose is to promote the ideals of academic achievement, character, leadership and service among students.
Timeline
Operations Supervisor Warehouse
Carowinds
08.2025 - Current
Games Operations Supervisor
Carowinds
01.2024 - 08.2025
Games Area Supervisor
Carowinds
02.2020 - 01.2024
Games Supervisor
Carowinds
07.2019 - 02.2021
Games Team Lead
Carowinds
05.2018 - 07.2019
Game Sales Associate
Carowinds
06.2017 - 05.2018
High school or equivalent -
Rock Hill High School