Michael Bateman
Hartsville
Summary
Proven Manager at Bateman Playhouse Bassetts, adept in customer service and team leadership. Excelled in enhancing customer satisfaction and maximizing team performance through effective decision-making and task delegation. Skilled in complex problem-solving, significantly improved service quality and efficiency.
Overview
7
7
years of professional experience
Work History
Manager
Bateman Playhouse Bassetts
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Customer Service
Foodliner
04.2018 - 11.2020
- Delivered exceptional customer service, addressing concerns with empathy and professionalism.
- Streamlined communication channels for improved customer service quality and efficiency.
- Assisted in training new employees
- Assisted employees in any duties
- Help maintain cleanliness and organization of products.
Education
Associate of Arts - Criminal Justice
Penn Foster College
Remote 07-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Complex Problem-solving
Timeline
Manager
Bateman Playhouse Bassetts
03.2021 - Current
Customer Service
Foodliner
04.2018 - 11.2020
Associate of Arts - Criminal Justice
Penn Foster College
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