Summary
Overview
Work History
Education
Timeline
Manager
MICHAEL HENDERSON

MICHAEL HENDERSON

Spartanburg

Summary

Sales engineer and project manager with 20+ years of experience in the lighting and electrical industry. Collaborate effectively with enterprise customers and channel partners to execute projects and drive business outcomes. Exceptional problem-solving, communication, and leadership skills enable understanding of requirements and leadership of all venture aspects to meet business needs. Possess deep understanding of sales process, from acquisition to purchase, completion, and troubleshooting of project components.

Overview

24
24
years of professional experience

Work History

Senior Sales Manager

Havells Lighting
03.2024 - Current
  • Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
  • Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
  • Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.

Senior Sales Engineer/Project Manager

Broadway LIghts
01.2008 - 03.2024
  • Planned various product configurations to meet diverse customer needs.
  • Documented account activities and generated sales reports.
  • Negotiated tender and contract terms to meet both client and company needs.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
  • Provided training and product support for other members of sales team.
  • Achieved cost-savings by developing functional solutions to trouble shooting problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.

Lead Electrician

Deming Electric
06.2001 - 07.2008
  • Corrected issues and installed new fixtures, wiring, circuits and motors.
  • Dependable electrical installer able to follow instruction and interpret blueprints. Strong troubleshooting and diagnostic abilities.
  • Driven Electrician successful at working with customers, architects, contractors and sub-contractors on both residential and commercial projects. [Number]+ years in electrical work.
  • Troubleshoot issues and developed effective solutions.
  • Mentored junior electrical professionals on proper procedures.
  • Laid out and sized components according to building specifications and user requirements.

Education

Chesnee High School

Timeline

Senior Sales Manager

Havells Lighting
03.2024 - Current

Senior Sales Engineer/Project Manager

Broadway LIghts
01.2008 - 03.2024

Lead Electrician

Deming Electric
06.2001 - 07.2008

Chesnee High School
MICHAEL HENDERSON