Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHAEL JENKINS

HEMINGWAY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Shared Services Operation Specialist

Assurant
10.2023 - Current

Review Insurance,and Mortgage payments for accuracy,scan checks into system,mail checks to clients;performed other task related to client's account.

Financial Aid Specialist

Williamsburg Technical College
10.2022 - 05.2023
  • Counseled students and parents about financial aid options and program details.
  • Communicated with prospective students to illustrate available financial aid opportunities.
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Provided financial aid counseling to enrolled and prospective students.

Eligibility Specialist

Department of Health and Human Services
02.2022 - 10.2022
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Processed Medicaid cases, and determine if application will be approved, or denied based on the information provided.

Financial Aid Officer

Miller-Motte College
03.2018 - 10.2021
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Received and posted payments to loan accounts.
  • Demonstrated understanding of and adherence to federal and state regulations for financial aid.
  • Processed financial aid documents and completed basic verification of information.

Distribution Processor

QVC Distribution Center
03.2014 - 03.2018
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Worked with carrier representatives to handle shipping and delivery needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Bankruptcy Specialist

JPMorgan Chase
11.2009 - 06.2013
  • Worked closely with bankruptcy attorneys to review documents and made all required corrections.
  • Avoided delinquencies by closely following up with bankruptcy attorneys and remaining aware of all major deadlines.
  • Diligently returned calls and answered email message inquiries within [Number] hours.
  • Cultivated lasting relationship with various personnel, bankruptcy attorneys, trustees and bankruptcy court staff.
  • Assisted Borrowers by advising them on their loan modification options.
  • Notarized Assignments, and Notes.

Education

Associate of Applied Business - Small Business Management

Florence/Darlington Technical College
Florence, SC
05-2008

Associates - Small Business Management

Florence/Darlington Technical College
Florence, SC
05-2008

Skills

  • Knowledgeable in Word,Excel,Microsoft
  • Customer Service
  • Collections
  • Data Entry
  • People skills
  • Friendly,Positive Attitude
  • Reliable & Trustworthy
  • Conflict Resolution

Certification

Notary Public Since 2011

Timeline

Shared Services Operation Specialist

Assurant
10.2023 - Current

Financial Aid Specialist

Williamsburg Technical College
10.2022 - 05.2023

Eligibility Specialist

Department of Health and Human Services
02.2022 - 10.2022

Financial Aid Officer

Miller-Motte College
03.2018 - 10.2021

Distribution Processor

QVC Distribution Center
03.2014 - 03.2018

Bankruptcy Specialist

JPMorgan Chase
11.2009 - 06.2013

Associate of Applied Business - Small Business Management

Florence/Darlington Technical College

Associates - Small Business Management

Florence/Darlington Technical College
MICHAEL JENKINS