Michael LeCroy
Spartanburg
Summary
I am looking to get out of appliance repair and more into a reliable maintenance position or any reliable career that pays well and has stability. I am open for most anything, I am a very fast learner, and I am capable of most anything.
Overview
27
27
years of professional experience
Work History
Appliance Repair Technician
Self-employeed
Spartanburg, SC
12.2016 - Current
- Diagnosed appliance issues using advanced troubleshooting techniques to improve repair accuracy.
- Repaired various household appliances, ensuring optimal functionality and customer satisfaction.
- Maintained inventory of replacement parts, optimizing stock levels for efficiency in repairs.
- Provided exceptional customer service, addressing inquiries and concerns to foster client trust.
- Developed streamlined processes for diagnosing and repairing appliances, increasing workflow efficiency.
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Appliance Repair Technician
Jones Appliance & Tv
Spartanburg, SC
07.2009 - 01.2016
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Facilitated repairs by disassembling defective and broken equipment.
- Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
- Implemented safety protocols during repair procedures, protecting both clients'' property and personal wellbeing.
Maintenance Technician
Upstate Property Rentals
Seneca, SC
08.1999 - 04.2009
- Diagnosed and repaired mechanical, electrical, and plumbing issues in residential properties.
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Implemented preventative maintenance programs, extending the lifespan of appliances and systems.
- Trained new technicians on equipment use, safety protocols, and maintenance best practices.
- Collaborated with property management to prioritize work orders and streamline service requests.
- Enhanced tenant satisfaction by promptly addressing maintenance concerns and requests.
- Developed efficient workflows for project completion, improving response times to emergencies.
- Maintained accurate records of repairs and maintenance activities using property management software.
- Operated varied hand and power tools to complete repairs.
Education
No Degree - HVAC Certification
Spartanburg Community College
Spartanburg, SC07-2024
Skills
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Refrigeration systems
- Performing maintenance
- Soldering skills
- Appliance diagnostics
- Power tools operation
- Gas appliance repair
- Electrical troubleshooting
- Wiring techniques
- Schematic reading
- Mechanical aptitude
- Managing schedules
- Equipment calibration
- Electrical
- HVAC
- Energy efficiency
- Hand tools proficiency
- Preventative maintenance
- Appliance maintenance
- Fault tracing
- Electronics
- Refrigeration cycle
- Sealed system components
- Troubleshooting
- Parts replacement
- Cost estimates
- Diagnostics
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Mechanical Knowledge
Timeline
Appliance Repair Technician
Self-employeed
12.2016 - Current
Appliance Repair Technician
Jones Appliance & Tv
07.2009 - 01.2016
Maintenance Technician
Upstate Property Rentals
08.1999 - 04.2009
No Degree - HVAC Certification
Spartanburg Community College