Michael Ragsdale
Greenville
Summary
Dynamic professional with extensive leadership and management experience, excelling in team building and process improvement. Proven track record in optimizing operations and enhancing productivity. Skilled in budget development and effective communication, fostering inclusive environments that drive performance and achieve organizational goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administrative Officer
United States Air Force
Tucson
07.2022 - 02.2025
- Administrative lead for the company's two largest departments, serving as the principal liaison between local and regional directors.
- Coordinated meetings, ensuring logistics and materials were prepared in advance.
- Developed procedures to improve office efficiency and streamline administrative tasks.
Senior Manager
United States Air Force
Valdosta
07.2018 - 07.2022
- Led a 19-member team in support of various military activities by providing guidance, setting goals, delegating tasks, and monitoring performance.
- Cultivated belonging by leading multiple small groups focused on developing courageous, inclusive leaders.
- Reviewed the operating budget to analyze trends affecting budget needs; managed a $2M equipment account.
Director
United States Air Force
Columbus
10.2015 - 07.2018
- Established a new organization that was geographically separated from the parent company.
- Oversaw training programs to improve team performance and skill sets.
- Directed and implemented effective work schedules to maximize productivity.
Operations Manager
United States Air Force
Watertown
10.2012 - 10.2015
- Led a 35-person team in the evaluation and integration of weather effects for wartime training, planning, and execution.
- Implemented safety protocols to maintain compliance with military standards.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Service Member
United States Air Force
Various
09.2001 - 10.2012
- Held a variety of roles as a weather observer and military instructor.
Sales Associate
Advanced Auto Parts
Greenville
03.2001 - 09.2001
- Operated point-of-sale systems for efficient transaction processing.
- Assisted customers in locating and selecting auto parts for their needs.
Customer Service Supervisor
Bi-Lo Grocery Store
Greer
08.1999 - 03.2001
- Supervised daily operations of customer service team in grocery store environment.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Master of Science - Strategic Communication
Troy University
Troy, ALBachelor of Science - Sports And Fitness Management
Troy University
Troy, ALSkills
- Effective communication
- Team leadership
- Problem solving
- Time management
- Process improvement
- Team building
- Office administration
- Customer relationship management
- Budget development
- Talent management
Accomplishments
- Regularly recognized as department's top performer for consistently exceeding expectations and achieving significant results.
Certification
- Earned Google's Data Analytics Professional Certificate focused on how to clean and organize data for analysis, and complete analysis and calculations using spreadsheets, SQL and R programming
Timeline
Administrative Officer
United States Air Force
07.2022 - 02.2025
Senior Manager
United States Air Force
07.2018 - 07.2022
Director
United States Air Force
10.2015 - 07.2018
Operations Manager
United States Air Force
10.2012 - 10.2015
Service Member
United States Air Force
09.2001 - 10.2012
Sales Associate
Advanced Auto Parts
03.2001 - 09.2001
Customer Service Supervisor
Bi-Lo Grocery Store
08.1999 - 03.2001
Master of Science - Strategic Communication
Troy University
Bachelor of Science - Sports And Fitness Management
Troy University
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