Michael Spane
Leesville
Summary
Dynamic Operations Manager with a proven track record at Sizemore Security Services, skilled in empowering teams and enhancing performance outcomes. SLED Certified Trainer with expertise in crisis management and strategic planning, driving efficiency and customer satisfaction. Adept at mentoring staff and implementing process improvements to achieve organizational goals.
Overview
20
20
years of professional experience
Work History
Operations Manager
Sizemore Security Services
11.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Covered the State of South Carolina
Operations Manager
Security Solutions of America
03.2023 - 11.2023
- Operations responsibility to visit each site to ensure officers are following company policy.
- Hire, train to build teams to meet client expectations.
- Payroll, make sure overtime is at a minimum.
Operations Manager
Weiser Security Services Inc.
06.2020 - 03.2023
- Responsible for 20 security sites in South Carolina, Georgia.
- Hire, train and support each site that is complying with clients polices and company polices.
- Hold monthly, and quarterly meetings with site supervisors to go over P&L's.
Managing Partner
Setree Investigations
02.2019 - 06.2020
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Meet with attorneys to gather case information for court for Murder, Attempted Murder, Assault, Missing Persons.
- Meet with clients for domestic cases.
- Billing, Payroll, Account Receivables, estimates on camera systems.
Regional Manager
Security Solutions of America (Guard One)
08.2017 - 01.2019
- Responsible for opening and maintaining qualified General Mangers for Myrtle Beach SC, Charleston SC and Columbia, SC.
- Reduced costs by improving efficiency across the board an renegotiating key security contracts with more favorable pricing structures.
- Maintain overtime withing company policy.
President/CEO
Hawkeye Security and Investigatio
11.2005 - 08.2017
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- In 2017 I sold my company to Guard One.
Education
Associate of Arts - Business Administration And Management
American InterContinental University
Schaumburg, IL06-2004
High School Diploma -
New Philadelphia High School
New Philadelphia, OH06-1977
Skills
- SLED Certified Trainor I, II, III
- South Carolina concealed weapons instructor
- SLED Registered Armed Card (Concealed)
- Certified Phazzer instructor
- Handcuff training instructor
Timeline
Operations Manager
Sizemore Security Services
11.2023 - Current
Operations Manager
Security Solutions of America
03.2023 - 11.2023
Operations Manager
Weiser Security Services Inc.
06.2020 - 03.2023
Managing Partner
Setree Investigations
02.2019 - 06.2020
Regional Manager
Security Solutions of America (Guard One)
08.2017 - 01.2019
President/CEO
Hawkeye Security and Investigatio
11.2005 - 08.2017
Associate of Arts - Business Administration And Management
American InterContinental University
High School Diploma -
New Philadelphia High School
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