Summary
Overview
Work History
Education
Skills
Objective
Timeline
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Michaela Marshall

Beaufort

Summary

Dynamic and dedicated professional with a strong background in customer service at Circle K Gas Station. Proven expertise in cash handling and transaction processing, complemented by exceptional communication and empathy skills. Committed to enhancing client satisfaction and thriving in fast-paced environments while maintaining a strong work ethic.

Overview

12
12
years of professional experience

Work History

Customer Service Cashier

Circle K Gas Station
Okatie
08.2022 - Current
  • Processed customer transactions efficiently at busy gas station.
  • Handled cash, credit, and debit payments accurately.
  • Assisted customers with inquiries and product selections.
  • Maintained cleanliness and organization of checkout area.
  • Stocked shelves with merchandise to ensure availability.
  • Monitored fuel pumps and ensured proper functioning.
  • Collaborated with team to manage peak service hours smoothly.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints with professionalism and empathy.

Cashier/Customer Service

Pilot Flying J
Hardeeville
03.2019 - 06.2021
  • Delivered fast, friendly customer service to enhance client satisfaction.
  • Greeted customers warmly and expressed gratitude to foster positive experiences.
  • Handled cash transactions with accuracy and efficiency.
  • Operated cash register to process customer payments swiftly.

Security Guard

Hilton Head Resort
Hilton Head Island
10.2016 - 12.2018
  • Secured premises and personnel through diligent property patrols.
  • Monitored surveillance equipment to detect and respond to incidents.
  • Conducted inspections and patrols of buildings to ensure safety.
  • Verified guest credentials by checking passes and issuing new ones.

PCA Personal Care Assistant

Private Caregiving Services
Beaufort
03.2013 - 06.2018
  • Ability to multitask and respond to patient needs.
  • Being attentive to patients' well-being and safety.
  • Caring and patient manner.
  • Monitoring and scheduling medical appointments.
  • Helping with personal hygiene
  • Going to appointments running errands
  • Cared for family member
  • Cleaned the environment

Receptionist

Williams Construction
Hardeeville
10.2013 - 01.2014
  • Entered data into databases, generating statistical reports and presentations.
  • Compiled materials for meetings and presentations, distributing documents as required.
  • Scheduled and coordinated activities including training classes and employee recognition events.
  • Managed outgoing correspondence by assembling, addressing, and mailing documents.
  • Edited written communication for spelling and grammar, presenting numerical data clearly.
  • Consistently maintained punctuality, followed instructions, and responded to management feedback.

Education

High school -

Bluffton High School
Bluffton, SC
06.2012

Medical Administrative Assiting

Protrain College
Beaufort, SC

Skills

  • administrative skills
  • EHR/EMR management
  • Insurance verification & claims processing
  • Appointment scheduling
  • SimChart for Medical Office (virtual experience)
  • Documentation and records maintenance
  • Patient intake and communication
  • Multitasking & Organization
  • strong communication
  • customer service excellence
  • prioritizing & time management
  • compassion & empathy
  • strong work ethic
  • dependable, flexible & responsible
  • Adaptability in fast-paced environments
  • Cash handling
  • Transaction processing

Objective

Recently Certified Medical Administrative Assistant with a strong background in healthcare complaince, patient advocacy, customer service, and office coordination. Proven leadership as compliance director, with expertise in HIPAA. policy development, and team collaboration. Detail-oriented, compassionate, and organized committed to supporting a positive and efficient patient experience.

Timeline

Customer Service Cashier

Circle K Gas Station
08.2022 - Current

Cashier/Customer Service

Pilot Flying J
03.2019 - 06.2021

Security Guard

Hilton Head Resort
10.2016 - 12.2018

Receptionist

Williams Construction
10.2013 - 01.2014

PCA Personal Care Assistant

Private Caregiving Services
03.2013 - 06.2018

High school -

Bluffton High School

Medical Administrative Assiting

Protrain College

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Michaela Marshall