Michele Hayes
Spartanburg
Summary
Dynamic Test Engineer III at Katmai Corporation with a proven track record in optimizing system safety and enhancing efficiency. Expert in Agile methodologies and data analysis, I successfully improved hazard identification by 95%. Strong communicator and collaborator, adept at leading cross-functional teams to achieve project milestones.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Test Engineer III (eCRM)
Katmai Corporation
01.2023 - Current
- Partner with cross-functional teams of 30 engineers, testing and analyzing requirements, functions, sub-systems, operational environments, and existing interfaces, to optimize platform system safety
- Collaborated with developers and project managers to meet milestones, discussing product functionality and ensuring thorough testing oversight
- Participated in daily scrums and attended review/retrospective and sprint planning meetings, providing insights on task progress and bug status
- Offer technical expertise to 30-person Integrated Product Team (IPT), discussing data models, database design development, and data mining, to support effective use of data in decision-making
- Review 100 procedural documents, using attention to detail to identify and resolve process problems, to improve hazard identification by 95%, and improve safety risk assessments by 90%
- Oversee reorganization of System Safety department, implementing cross-training for personnel, resulting in a year-over-year 95% increase in efficiency and a $65,000 decrease in expenses
- Communicated with 7 clients weekly to discuss project proposals and resolve issues, ensuring timely completion of deliverables per customer specifications
- Constructed virtual machines based on customer specifications and requirements.
Senior Program Analyst
XCELERAT Solutions
01.2022 - 01.2023
- Established and maintained configuration baseline control across system lifecycle phases to ensure integrity and traceability.
- Managed functional, allocated, and physical baselines for complex systems, ensuring compliance with program requirements and standards.
- Facilitated and advised Configuration Control Steering Groups and Working Groups to drive informed decision-making and align project goals.
- Led configuration management efforts as the subject matter expert for projects.
- Reviewed engineering change requests and assessed impacts on system baselines and logistics support.
- Maintained configuration control records, technical documentation, and audit artifacts.
- Coordinated with quality assurance and program management to ensure accurate product baselines.
- Prepared detailed directives to authorize and implement necessary changes.
- Support audits and compliance activities related to configuration management.
- Expertise in configuration baseline control for large-scale information systems.
- Experience supporting configuration audits and compliance reviews.
- Strong leadership, communication, and stakeholder engagement skills
Senior Program Analyst
SOLUTE
Lexington Park
05.2019 - 01.2022
- Partner with cross-functional teams of 30 engineers, testing and analyzing requirements, functions, sub-systems, operational environments, and existing interfaces, to optimize platform system safety
- Oversee reorganization of System Safety department, implementing cross-training for personnel, resulting in a year-over-year 95% increase in efficiency and a $65,000 decrease in expenses
- Review 100 procedural documents, using attention to detail to identify and resolve process problems, to improve hazard identification by 95%, and improve safety risk assessments by 90%
- Provided technical expertise to 30-person Integrated Product Team (IPT) on data models, database design, and data mining, enhancing data-driven decision-making
- Collaborated with developers and project managers to achieve milestones, discussing product functionality and ensuring thorough testing reviews
- Participated in daily Agile scrums, contributing insights during Review/Retrospective and Sprint Planning meetings to track task progress and bug resolution
- Communicate with 7 clients daily/weekly, discussing new project proposals and resolving issues, to complete project deliverables on time and according to customer specifications
- Built virtual machines based on customer specifications for project requirements.
Software Tester
Northrup Grumman
Hollywood
04.2013 - 05.2019
- Executed 300 software tests across 5 projects, identifying technical issues and bugs per specifications to ensure compatibility across all monitors, operating systems, and browsers
- Created and instituted software test designs, processes, cases, and data, focusing on Weapon Planning Software (WPS), to ensure compliance with statement of work standards and procedures
- Monitored all testing activities to adhere to defined Statement of Work (SOW) standards and procedures.
- Prepare all reports related to software testing such as SVDs, SUMs, and Test plans
- Partnered with 25 developers and project managers to discuss product functionality, identify errors, and resolve defects, achieving 100% of project milestones and meeting client expectations
- Engaged with 4 customers monthly to gather product and design requirements, successfully completing projects that boosted customer satisfaction by 80%
Software Configuration Analyst
Northrup Grumman
Hollywood
12.2007 - 03.2013
- Controlled automation and configuration management tools across company, collaborating with new and existing equipment, achieving 56% reduction in software and hardware deployment time
- Designed and implemented control procedures, ensuring that configurations were properly documented and maintained, reducing errors in the manufacturing process by 57%
- Executed 30 software product projects, applying Formal Qualification Testing (FQTs) to rigorously test software against specified requirements and analyze data, securing 25 contracts
- Wrote 10 software user manuals and provided technical insight to support deployment and integration of 7 applications
Education
Information Systems
University of Maryland
03-2026
Bachelor of Science - E-Commerce
Kennedy Western University
Associate of General Studies -
Charles County Community College
Skills
- Selenium
- Agile
- Scrum
- Jira
- Subversion
- Java
- Python
- SQL
- JavaScript
- Spring
- AngularJS
- MongoDB
- MySQL
- APIs
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Access
- Microsoft SharePoint
- Box
- Okta
- Team Foundation Server
- JMPS FW
Certification
- Scrum Master Certified, 05/01/23
- 508 Section 508: What is It and Why is It Important to You?
- Micro-purchases and Section 508 Requirements course
- Getting Started with Section 508 course
Timeline
Test Engineer III (eCRM)
Katmai Corporation
01.2023 - Current
Senior Program Analyst
XCELERAT Solutions
01.2022 - 01.2023
Senior Program Analyst
SOLUTE
05.2019 - 01.2022
Software Tester
Northrup Grumman
04.2013 - 05.2019
Software Configuration Analyst
Northrup Grumman
12.2007 - 03.2013
Information Systems
University of Maryland
Bachelor of Science - E-Commerce
Kennedy Western University
Associate of General Studies -
Charles County Community College