Michelle Bumgarner
Summerville
Summary
Dynamic professional with a proven track record at Modern Vapor Company, excelling in order fulfillment and customer service. Highly adaptable and skilled in data entry, I enhance operational efficiency while ensuring safety protocols. Recognized for boosting customer satisfaction and fostering team collaboration, I thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Distribution Associate/Retail Store Manager
Modern Vapor Company
01.2025 - Current
- Supported inventory management by tracking stock levels and reporting discrepancies.
- Followed safety protocols to create secure work environment for all employees.
- Adapted quickly to changing priorities in fast-paced distribution environment.
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Assisted customers with inquiries via phone and email, ensuring timely resolution of issues.
- Managed daily store operations, ensuring efficient workflow and customer service excellence.
- Trained and supervised staff members, fostering a collaborative team environment.
- Managed inventory control, cash control, and store opening and closing procedure.
- Enforced facility policies and procedures to uphold safety standards.
Overnight Stocker
Walmart
09.2021 - 08.2024
- Assisted in maintaining cleanliness and safety standards throughout the stock area.
- Stocked shelves efficiently to maximize product visibility and accessibility.
- Organized merchandise in accordance with store layout guidelines and inventory management systems.
- Adapted to changing priorities while managing multiple tasks during peak hours.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the store.
- Collaborated with team members to streamline stocking processes, enhancing overall workflow efficiency.
- Operated warehouse equipment safely, adhering to safety protocols and company policies during stocking activities.
- Sorted and organized merchandise efficiently, facilitating quick access for sales floor replenishment.
- Trained new associates on best practices for stocking procedures and safety measures in the workplace.
Data Entry Specialist
Palmetto Primary Care
11.2019 - 10.2020
- Entered and updated data into company databases with high accuracy and attention to detail.
- Conducted regular audits of data entries to ensure consistency and reliability across systems.
- Streamlined data entry processes, reducing errors and improving overall efficiency in operations.
- Collaborated with team members to resolve discrepancies and enhance data integrity.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Used computer software to store and retrieve data.
- Followed data entry protocols, rules and regulations.
- Analyzed medical insurance claims for accuracy and compliance with regulations.
- Coordinated with healthcare providers to resolve billing discrepancies and expedite claim processing.
- Maintained compliance with industry regulations by staying updated on coding changes and guidelines.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines.
Education
Certificate of Technical Studies - Medical Billing And Coding
Southeastern Institute
Charleston, South Carolina05-2018
Skills
- Order filling
- Adaptable to change
- Documentation skills
- Time management
- Quick learner
- Customer service
- Data entry
- Safety procedures
Timeline
Distribution Associate/Retail Store Manager
Modern Vapor Company
01.2025 - Current
Overnight Stocker
Walmart
09.2021 - 08.2024
Data Entry Specialist
Palmetto Primary Care
11.2019 - 10.2020
Certificate of Technical Studies - Medical Billing And Coding
Southeastern Institute