Michelle Florence
Estill
Summary
Detail-oriented professional with extensive experience in office and staff management. Proven track record in billing, payroll processing, and conflict management. Committed to enhancing operational efficiency and team performance.
Overview
37
37
years of professional experience
Work History
Farm Office Manager
Triple J Farms
Estill, SC
03.2022 - Current
- Managed daily office operations, ensuring efficiency and organization.
- Oversaw inventory management, maintaining accurate stock levels and supplies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Implemented improved filing systems, enhancing document retrieval processes.
Office Manager
Youmans Enterprise
Varnville, SC
12.2006 - 05.2009
- Managed daily office operations, ensuring efficiency and organization across all departments.
- Coordinated scheduling and logistical arrangements for executive meetings and company events.
- Implemented office policies to enhance workflow and improve employee productivity.
- Oversaw inventory management, including procurement of supplies and equipment maintenance.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Store Manager
Rhodes Oil Company
Hampton, SC
07.1989 - 12.2006
- Oversaw daily store operations, ensuring compliance with company policies and safety regulations.
- Developed and implemented training programs for staff, enhancing team performance and customer service skills.
- Managed inventory levels, optimizing stock availability through effective purchasing strategies and supplier negotiations.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue opportunities.
- Enhanced customer satisfaction by resolving complaints promptly and implementing feedback mechanisms for continuous improvement.
- Streamlined operational processes, reducing overhead costs while maintaining high service standards in-store management.
- Coordinated promotional events and marketing campaigns to increase foot traffic and drive sales growth effectively.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
No Degree - Business
Cornell University
OnlineHigh School Diploma -
Wade Hampton High School
Varnville, SC06-1989
No Degree - Business
Limestone Collage
Ridgeland, SCSkills
- Customer service
- Office management
- Billing
- Payroll processing
- Bookkeeping
- Staff management
- Scheduling
- Human resources
- Conflict management
Timeline
Farm Office Manager
Triple J Farms
03.2022 - Current
Office Manager
Youmans Enterprise
12.2006 - 05.2009
Store Manager
Rhodes Oil Company
07.1989 - 12.2006
No Degree - Business
Cornell University
High School Diploma -
Wade Hampton High School
No Degree - Business
Limestone Collage