Michelle Garner

• Upload loans
• Contract auditing and funding
• Emailing and calling dealers for stips
• Ensuring that all documents are complete and accurate
• Crediting and debiting of accounts
• Payment transfers and ach payments to car dealerships

Systems used- Silverlake, Onboard, Experience, AS400, Excel and Microsoft word

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Ordering OTC medications

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Collected co-payments or full payments from customers.
• Billing, sending out customer statements
• Ordering and receiving OTC and pharmaceutical medications and supplies.
• Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.

Systems used- Computer RX, HCC, Excel

• Assisted customers in selecting over-the-counter medications, offering guidance on appropriate usage and dosages.
• Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Restocked pharmacy shelves with current merchandise.
• Collected co-payments or full payments from customers.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Counted and labeled prescriptions with correct item and quantity.
• Creating and mailed monthly statements to customers.
• Updated prescriptions for audit purposes.

Systems used- HCC, Excel