Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Kight

Beaufort

Summary

Detail-oriented professional with a strong focus on food safety compliance and guest relations. Experienced in processing payments accurately and maintaining a welcoming dining environment, ready to contribute to team success.

Overview

2027
2027
years of professional experience

Work History

Server

Morgan River Grill
Beaufort
2024 - Current
  • Delivered meals and beverages to tables promptly and professionally.
  • Took food and drink orders accurately and efficiently from guests.
  • Provided excellent customer service to ensure guest satisfaction and comfort.
  • Coordinated with kitchen staff to ensure timely meal preparation and delivery, enhancing overall dining experience.
  • Maintained cleanliness of dining areas by organizing tables and utensils.
  • Processed payments accurately and efficiently with point-of-sale systems, contributing to smooth transaction flow.
  • Assisted in training new servers on menu items and service protocols.
  • Handled customer inquiries and resolved issues promptly, ensuring high levels of guest satisfaction.

Server

Crazy Crab
Hilton Head Island
2018 - 2023
  • Explained menu options to guests and took orders, enhancing customer experience and satisfaction.
  • Promoted desserts, appetizers, and specialty drinks, contributing to increased sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques, ensuring consistent service quality.
  • Followed health safety guidelines when preparing and serving food products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

High School Diploma -

Bluffton High
Bluffton, SC
2015-01

Skills

  • Customer service
  • Guest relations
  • Upselling techniques
  • Food safety compliance
  • Cash handling
  • Inventory management

Timeline

Server

Morgan River Grill
2024 - Current

Server

Crazy Crab
2018 - 2023

High School Diploma -

Bluffton High
Michelle Kight