Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

MICHELLE KNIGHT

Ladson

Summary

Versatile professional, well-versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative, hard-worker with excellent problem-solving, communication and interpersonal skills.

Overview

12
12
years of professional experience

Work History

F&B Team Leader

Target
06.2022 - 07.2025
  • Stocked merchandise and monitored product expiration dates.
  • Monitors quality and ordering of fresh foods and goods, identifying and addressing quality issues with the suppliers/vendors.
  • Collaborated with DSD vendors to ensure delivery and merchandising compliance.
  • Mastered Food & Beverage business fundamentals; department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategies.
  • Ensures adherence to quality standards in the processes of receiving, storing, rotating, and displaying products.
  • Demonstrates ability to manage multiple tasks while remaining adaptable and flexible.

Associate Manager/ Acting General Manager

Cracker Barrel
01.2014 - 06.2022
  • Promoted and managed restaurant organization, cleanliness and sanitation.
  • Managed all necessary repair and maintenance issues.
  • Maintained food quality standards including consistency and presentation.
  • Maintained presence on floor, assisting in guest service.
  • Motivated employees and utilizes leadership skills through ongoing training and development.
  • Verified sales reporting, cash handling and payroll accounting reports.
  • Controlled inventories of food, equipment and supplies as well as labor cost.
  • Oversaw and lead the daily operations of the store and managing staff.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

Education

Associate In Arts (A.A.) - undefined

Trident Technical College
North Charleston, SC
04.2011

Skills

  • Overseeing Daily Activities
  • Performance Improvement
  • Conflict Resolution
  • Verbal and Written Communication
  • Effective Customer Service
  • People Management
  • Work Planning and Prioritization
  • Inventory Accuracy
  • Attention to Detail
  • Leadership
  • Problem-solving
  • Performance improvement
  • Coaching and mentoring
  • Expectation setting

Additional Information

Samantha Hazeres

Cracker Barrel Restaurant Manager

843-826-8698

Ken Bailey

Cracker Barrel Restaurant Manager

843-408-6414

Megan Boals

Former Target GM & F&B Executive Team Leader

407-721-5782

Vincent Lambiase

Target F&B Executive Team Leader

(843) 252-7564

Timeline

F&B Team Leader

Target
06.2022 - 07.2025

Associate Manager/ Acting General Manager

Cracker Barrel
01.2014 - 06.2022

Associate In Arts (A.A.) - undefined

Trident Technical College

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MICHELLE KNIGHT