Michelle Robidoux

Answering phones

Checking patients in and out

Collecting payment

Scehuling appointments

• Managed patient records and ensured confidentiality compliance.
• Coordinated appointment scheduling and maintained efficient front desk operations.
• Assisted with medical documentation, ensuring accuracy and completeness.
• Facilitated communication between healthcare providers and patients effectively.
• Utilized electronic health record systems to streamline information retrieval processes.
• Implemented office procedures that enhanced workflow efficiency in administrative tasks.
• Supported team members by training new staff in operational protocols and systems.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.