Michelle Rodriguez
Conway
Summary
Certified medical coder with a strong attention to detail and a commitment to accuracy. I’m looking to join a team where I can apply my coding skills to support clean billing, reduce errors, and contribute to efficient healthcare operations. I’m eager to keep learning and growing in a role where quality and teamwork are valued.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerical Associate
McLeod Health
12.2024 - 03.2025
- Processed patient information and maintained accurate records in electronic systems.
- Managed incoming calls and provided information to patients and staff promptly.
- Organized patient files and ensured compliance with privacy regulations.
- Scanned documents into digital format for storage purposes.
- Performed receptionist duties such as greeting visitors and answering calls.
- Assisted with scheduling and rescheduling appointments.
- Collected co-payments.
Payroll Accountant
Black and Veatch
07.2021 - 02.2024
- Processed assigned documents for weekly & bi-weekly payroll
- Generated system queries according to company policies and procedures to resolve any discrepancies
- Verified and corrected deduction withholding's if needed
- Provided accurate tax data & payments
- Audited journal entries
- Liaison with ETS coordinators for adjustments
- Answered general inquiries about payroll via phone and email
- Assisted with program changes in the payroll system
- Assisted with additional payroll related projects
Intake Coordinator
KVC Health Systems
05.2019 - 04.2022
- Communicate with a multi-disciplinary team consisting of case managers, foster homes, and other agencies.
- Provided constant updates as situations arise or evolve through either verbal, written, or electronic communication.
- Prioritized tasks based on time constraints by using effective actionable goals and time management.
- Fostered communication by being open, honest, and detailed oriented with clients and co-workers.
- Entered crucial information regarding new referrals into the KVC database.
- Skilled in multiple software programs to include Citrix (Proficiency in Citrix is essential to performing job duties effectively), and Microsoft Office Programs.
- Provided crisis intervention and coordinates assistance for families after hours.
- Always available to answer questions and give guidance to fellow staff. Functioned as lead coordinator in absence of primary lead.
- Assisted in the training of new staff members both during and after probationary period.
Education
Certificate - Medical Billing And Codeing
Horry-Georgetown Technical College
Conway, SC08-2025
Bachelor of Arts - Interdisciplinary Studies
Emporia State University
Emporia, KS12-2016
Skills
Proficient in ICD-10-CM, CPT, and HCPCS Level II
Fluent in ICD-10-PCS
Detail oriented
Problem solving
Good with time management and communication
Able to meet deadlines
Certification
CPC Certification
Internship
Bucks Internship Program-Successfully coded 540 patient records.
Timeline
Clerical Associate
McLeod Health
12.2024 - 03.2025
Payroll Accountant
Black and Veatch
07.2021 - 02.2024
Intake Coordinator
KVC Health Systems
05.2019 - 04.2022
Certificate - Medical Billing And Codeing
Horry-Georgetown Technical College
Bachelor of Arts - Interdisciplinary Studies
Emporia State University
Similar Profiles
Lisa Pierce MAHS, CAPM,CPXPLisa Pierce MAHS, CAPM,CPXP
PATIENT EXPERIENCE MANAGER / PROCESS MANAGER at McLeod HealthPATIENT EXPERIENCE MANAGER / PROCESS MANAGER at McLeod Health
Agostina LiottaAgostina Liotta
Family Medicine Resident at McLeod HealthFamily Medicine Resident at McLeod Health
Chandon ThomsonChandon Thomson
Clinical Intern at McLeod HealthClinical Intern at McLeod Health
Kaid VaughnKaid Vaughn
General Manager at SwigGeneral Manager at Swig
Colby WatsonColby Watson
Line Cook at Outback SteakhouseLine Cook at Outback Steakhouse