Michelle Williams
North Charleston
Summary
Experienced and dependable manufacturing professional with a proven track record in production, assembly, quality assurance, and machine operation. Self-starter who consistently exceeds expectations and delivers high-quality results. Strong attention to detail and commitment to ensuring efficiency and accuracy in all tasks. Skilled in troubleshooting and problem-solving to optimize processes and drive continuous improvement in the manufacturing environment.
Overview
10
10
years of professional experience
Work History
Team Leader
Volvo Cars USA
03.2023 - Current
- Work in a fast-paced team environment, assembling components to build the Volvo S60, EX90, Polestar 3
- 5S –Sorting, Storage, Shining, Standardizing, Sustaining
- Perform safety checks during each process to assure correct assembly of components
- Utilize various hand tools in a safe manner, while also following strict PPE and safety protocols
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Build cars based on technical work instructions, drawings and/or specifications known Operator Instruction Sheet/Work Element Sheet.
- Work with Hydraulic press machine to adhere door seal to doorframe.
- Repair cars that have defects leaving assembly line.
Team Lead| Support Manager| Department Manager
Walmart
06.2019 - 12.2023
- Asset Protection
- Hire and Train new employees
- Managed schedules, accepted time off requests, and found coverage for short shifts
- Coached team members in techniques necessary to complete job task
Learning and Development
T-Mobile
10.2015 - 10.2022
- Account Management
- Customer Retention
- Met customer call guidelines for service levels, handle time, and productivity
- Researched and resolved complex issues and appeals to facilitate prompt resolution
Line Assembly
Mercedes Benz Vans LLC
04.2021 - 01.2022
- Changed out equipment, tools, and materials to set up new production runs
- Resolved issues quickly to maintain production goals
- Followed specifics of each production run to perform high quality work within specified tolerances
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
Education
High School Diploma -
Garrett Academy
06-2008
Skills
- Management
- Problem solving
- Communication
- Leadership
- Ability to work in team environments
- Ability to work under pressure
- Software applications
- Hydraulic Engine Hoist
- Hand tools
Timeline
Team Leader
Volvo Cars USA
03.2023 - Current
Line Assembly
Mercedes Benz Vans LLC
04.2021 - 01.2022
Team Lead| Support Manager| Department Manager
Walmart
06.2019 - 12.2023
Learning and Development
T-Mobile
10.2015 - 10.2022
High School Diploma -
Garrett Academy
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