Open To Work
Michelle P. Warren
Summerville
Summary
Accomplished Business Operations Manager with a strong focus on operational analysis and budget management. Recognized for enhancing decision-making through effective communication and strategic planning, ready to support organizational goals by leveraging extensive experience in procurement and vendor relations.
Overview
12
12
years of professional experience
Work History
Business Operations Manager, Regional Lead NorthAM
Google via Algomarketing
Remote
01.2023 - Current
- Direct management of 450M budget across 8 business units in Google Cloud marketing division, consistently meeting quarterly target of 100% utilization for 15 consecutive quarters.
- Assessed operational data to identify improvement opportunities and implemented effective solutions.
- Guide leadership initiatives and strategic planning across multiple Google Cloud marketing business units.
- Deliver technical expertise in addressing complex challenges within purchasing operations.
- Optimized operational processes to elevate team efficiency and productivity.
- support marketers with financial analysis, budget oversight, and operational expense management.
- Supervised team of business operation managers managing daily purchasing operations for marketing business units.
- Communicated effectively with senior leaders, enhancing decision-making and training for team leadership.
Business Operations Manager
Google via Algomarketing, Inc
Remote
11.2021 - 01.2023
- Supported marketers in managing budgets of approximately 120m per fiscal year while ensuring effective budget utilization each quarter to maintain baselines.
- Ensured adherence to company policies and procedures related to purchasing operations by working cross functionally with accounting, finance, legal and procurement teams.
- Implemented process improvements to streamline purchasing operations and reduce costs.
- Developed new processes to enhance purchasing operations.
- Conducted training sessions for staff on best practices in purchasing operations.
- Ensured compliance with relevant laws, regulations, policies and procedures related to procurement activities.
- Drafted vendor contracts to establish clear terms and conditions.
Monitored execution progress to ensure contractual compliance. - Executed purchase orders, ensuring accuracy and compliance with company policies while addressing concerns to prevent supplier issues.
Procurement Analyst III
Benefitfocus.com
Daniel Island
10.2014 - 11.2021
- Identified cost saving opportunities through strategic sourcing initiatives such as consolidation of suppliers, yielding an overall 15% reduction of rostered suppliers while maintaining operational success
- Managed vendor relationships to enhance collaboration and negotiate favorable contract terms, ensuring alignment with company objectives.
- Negotiated terms with vendors to ensure competitive prices while maintaining quality standards.
- Analyzed and evaluated supplier performance, identifying improvement areas to drive procurement efficiency.
- Created standard operating procedures (SoPs) to establish purchasing team and developed purchasing governance framework.
- Developed procurement training and facilitated training for all budget owners on procurement processes to ensure compliance to company policies and expectations.
- Reported directly to Corporate Controller and Chief Finance Officer; regularly presented updates on expense management and identified areas of improvement
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VASkills
- Procurement operations
- Contract negotiation
- Financial oversight
- Strategic planning
- Operational analysis
- Process improvement
- Vendor and supplier management
- Analytical skills
- Public speaking
Accomplishments
- Honorary Doctorate of Philsophy - August 2025
- Gold Level Leadership Training Completion - 2019, Benefitfocus
- Bronze Level Leadership Training Completion - 2018, Benefitfocus
- Cost Savings Champion Award - 2018, Benefitfocus
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteSalary Range
$104000/yr - $200000/yrTimeline
Business Operations Manager, Regional Lead NorthAM
Google via Algomarketing
01.2023 - Current
Business Operations Manager
Google via Algomarketing, Inc
11.2021 - 01.2023
Procurement Analyst III
Benefitfocus.com
10.2014 - 11.2021
Bachelor of Science - Psychology
Virginia Commonwealth University