Mihiri Koshika Kariyakarwana
Senior Slot Cashier
Victoria
Summary
Dedicated customer service representative knowledgeable about diagnosing technical problems and servicing slot machines. Excellent communication and interpersonal skills. Familiar with industry standards and requirements.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Senior Slot Cashier
Grankaz Entertainment centre
12.2018 - Current
- Processed high volumes of cash transactions quickly and accurately during peak hours, minimizing wait times for customers.
- Assisted in the training of new employees, sharing best practices and procedural knowledge for an optimal onboarding process.
- Safeguarded casino assets with diligent attention to detail, immediately reporting any discrepancies or suspicious activity.
- Collaborated with security staff to maintain a secure environment for both guests and employees at all times.
- Streamlined cash-handling procedures by consistently balancing cash drawers and adhering to strict cash control guidelines.
- Implemented strategies to improve transaction speed without compromising accuracy or customer satisfaction levels.
- Repaired problems and maintained machines in good working order.
- Calculated and verified value of players' winnings or losses.
Education
Some College (No Degree) - High School
Panamura National School
Embilipitiya,Sri LankaSkills
Team player attitude
Multitasking
Problem-solving abilities
Customer Service
Repairing machines
Security awareness
Quick Learner
Data Entry
Reliability and punctuality
Patience and Tolerance
Maintaining confidentiality
Cash handling expertise
Team player attitude
Certification
Successfully completed the extension courses in English for Employment Part 1- University of Ruhuna, Sri Lanka.
Languages
Sinhala
Proficient
C2
English
Advanced
C1
Additional Information
I am Sri Lankan citizen and currently living in Seychelles.
Timeline
Senior Slot Cashier
Grankaz Entertainment centre
12.2018 - Current
Some College (No Degree) - High School
Panamura National School
Successfully completed the extension courses in English for Employment Part 1- University of Ruhuna, Sri Lanka.
G. C. E. Advanced Level 2011 - Passed
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