Mikayla Beers
Williamston,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Member Service Advisor I
Spero Financial
Anderson, SC
07.2023 - Current
- Established strong rapport with members through effective communication skills, fostering long-term relationships built on trust and loyalty.
- Maintained strict adherence to regulatory compliance guidelines, ensuring all transactions were conducted ethically and within prescribed limits.
- Proactively identified potential risks in member accounts, taking immediate action to prevent losses or fraud incidents.
- Improved overall branch efficiency by implementing new processes and procedures that streamlined daily tasks and increased productivity.
- Investigated and resolved member inquiries and complaints quickly.
- Supported branch management with administrative tasks such as reporting, data analysis, and performance tracking to enhance overall operational efficiency.
Small Business Owner
Mikayla's Babysitting, Pet Sitting, and Tutoring
Anderson, SC
05.2020 - Current
- Established a loyal client base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Strategically planned daily schedules to best meet client needs.
- Interacted well with clients to build connections and nurture relationships.
Chilcare Provider
Anderson Afterschool
Anderson, SC
05.2017 - 05.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Education
MBA - Business Administration
Anderson University
Anderson, SC12.2024
Bachelor of Science - Management
Clemson University
Clemson05.2023
Skills
- Time Management
- Analytical Thinking
- Microsoft Office
- Customer Service
- Financial Transactions
Timeline
Member Service Advisor I
Spero Financial
07.2023 - Current
Small Business Owner
Mikayla's Babysitting, Pet Sitting, and Tutoring
05.2020 - Current
Chilcare Provider
Anderson Afterschool
05.2017 - 05.2023
MBA - Business Administration
Anderson University
Bachelor of Science - Management
Clemson University