Mikayla Beers
Williamston,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Member Service Advisor I
Spero Financial
07.2023 - Current
- Established strong rapport with members through effective communication skills, fostering long-term relationships built on trust and loyalty.
- Maintained strict adherence to regulatory compliance guidelines, ensuring all transactions were conducted ethically and within prescribed limits.
- Proactively identified potential risks in member accounts, taking immediate action to prevent losses or fraud incidents.
- Improved overall branch efficiency by implementing new processes and procedures that streamlined daily tasks and increased productivity.
- Investigated and resolved member inquiries and complaints quickly.
- Supported branch management with administrative tasks such as reporting, data analysis, and performance tracking to enhance overall operational efficiency.
Small Business Owner
Mikayla's Babysitting, Pet Sitting, and Tutoring
05.2020 - Current
- Established a loyal client base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Strategically planned daily schedules to best meet client needs.
- Interacted well with clients to build connections and nurture relationships.
Chilcare Provider
Anderson Afterschool
05.2017 - 05.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Education
MBA - Business Administration
Anderson University
Anderson, SC12.2024
Bachelor of Science - Management
Clemson University
Clemson05.2023
Skills
- Time Management
- Analytical Thinking
- Microsoft Office
- Customer Service
- Financial Transactions
Timeline
Member Service Advisor I
Spero Financial
07.2023 - Current
Small Business Owner
Mikayla's Babysitting, Pet Sitting, and Tutoring
05.2020 - Current
Chilcare Provider
Anderson Afterschool
05.2017 - 05.2023
MBA - Business Administration
Anderson University
Bachelor of Science - Management
Clemson University
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