Mikayla Herndon
Windsor
Summary
Dynamic delivery driver with over five years of experience in optimizing delivery processes and addressing customer inquiries. Recognized for a positive attitude, adaptability, and effective communication skills, consistently contributing to improved service quality and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Instacart
Aiken, SC
08.2021 - Current
- Delivered groceries efficiently, ensuring timely arrival at customer locations.
- Navigated diverse neighborhoods using GPS technology to optimize delivery routes.
- Communicated effectively with customers to address inquiries and resolve issues promptly.
- Maintained accurate records of deliveries and handled payment transactions securely.
Cashier
Circle K
Monetta, SC
04.2026 - 06.2026
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels, ensuring product availability and minimizing stock discrepancies.
- Provided exceptional customer service, resolving issues and enhancing customer satisfaction.
Warehouse Worker
Upack
Graniteville, SC
03.2026 - 04.2026
- Operated forklifts and pallet jacks to efficiently manage inventory movement.
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Assisted in inventory management, ensuring accurate stock levels and proper organization.
- Implemented safety protocols, reducing workplace accidents and improving compliance standards.
Delivery Driver
Dominos Pizza Inc.
Warrenville, SC
04.2024 - 10.2025
- Collaborated with team members to streamline delivery processes and improve service quality.
- Navigated complex delivery routes to ensure timely and accurate order fulfillment.
- Maintained high standards of customer service through effective communication and problem resolution.
- Utilized mobile applications for order management, optimizing delivery efficiency and tracking progress.
Cashier
Hotspot
New Ellenton, SC
11.2024 - 03.2025
- Processed customer transactions efficiently using POS systems.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Managed cash register operations, balancing drawers at the end of shifts.
Dishwasher
Waffle House
Aiken, SC
09.2024 - 10.2024
- Operated dishwashing equipment efficiently to maintain cleanliness and sanitation standards.
- Operated dishwashing machinery to maintain cleanliness and efficiency in kitchen operations.
- Ensured compliance with health and safety standards during food preparation processes.
- Collaborated with kitchen staff to streamline workflow and enhance overall service quality.
Housekeeper
Silver Bluff Grove
Aiken, SC
04.2022 - 07.2022
- Conducted routine inspections to ensure adherence to safety protocols and quality standards.
- Maintained cleanliness and organization in guest areas, ensuring high standards of sanitation.
- Performed deep cleaning tasks including carpets, upholstery, and windows to enhance facility appearance.
- Collaborated with team members to streamline cleaning processes and improve overall efficiency.
Housekeeper
Sage Valley Golf Club
Graniteville, SC
10.2021 - 02.2022
- Maintained cleanliness and sanitation standards in guest areas and facilities.
- Maintained cleanliness and organization of club facilities to enhance guest experience.
- Assisted in laundry operations, ensuring timely processing of linens and uniforms.
- Utilized cleaning equipment and supplies properly to uphold safety standards.
Carhop
Sonic
North Augusta, SC
06.2020 - 08.2020
- Adapted quickly to changing customer demands and special requests during peak hours.
- Utilized point-of-sale system for accurate order entry and payment processing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline service processes and improve workflow efficiency.
Carhop
Sonic
Aiken, SC
03.2018 - 06.2018
- Delivered food orders efficiently to customers in a fast-paced environment.
- Maintained cleanliness and organization of carhop area to enhance customer experience.
- Communicated effectively with kitchen staff to ensure timely order preparation.
- Assisted in training new team members on service protocols and menu items.
Education
GED -
Christ Central
GranitevilleSkills
- Problem-solving mindset
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Route optimization
- Customer-centric approach
Timeline
Cashier
Circle K
04.2026 - 06.2026
Warehouse Worker
Upack
03.2026 - 04.2026
Cashier
Hotspot
11.2024 - 03.2025
Dishwasher
Waffle House
09.2024 - 10.2024
Delivery Driver
Dominos Pizza Inc.
04.2024 - 10.2025
Housekeeper
Silver Bluff Grove
04.2022 - 07.2022
Housekeeper
Sage Valley Golf Club
10.2021 - 02.2022
Delivery Driver
Instacart
08.2021 - Current
Carhop
Sonic
06.2020 - 08.2020
Carhop
Sonic
03.2018 - 06.2018
GED -
Christ Central