Mikeia Bellamy
Columbia
Summary
An adaptable and positive healthcare professional with the ability to collaborate effectively across all organizational levels. Consistently earns trust and support through calm decision making, honesty, and clear communication.
Overview
2
2
years of professional experience
Work History
Patient Financial Coordinator
McLeod Regional Medical Center
Florence, SC
09.2023 - Current
- Managed patient financial inquiries, ensuring clear communication and support for billing concerns.
- Processed insurance claims accurately, reducing denial rates through meticulous attention to detail.
- Coordinated payment arrangements with patients, fostering positive relationships and enhancing satisfaction.
- Educated patients on financial options and resources, improving understanding of healthcare costs.
- Collaborated with clinical staff to resolve billing discrepancies, ensuring timely account resolution.
- Trained new staff on patient financial policies and procedures, promoting consistency in service delivery.
- Maintained strict confidentiality of patient information while adhering to HIPAA regulations throughout all interactions and communications.
- Assisted patients in understanding their benefits and coverage, clarifying complex insurance terms, and providing guidance on out-of-pocket expenses.
- Reduced claim denials, ensuring accuracy in insurance verification and pre-authorization processes.
- Verified patient insurance eligibility and entered patient information into system.
- Facilitated communication between patients and various departments and staff.
- Responded to inquiries by directing calls to appropriate personnel.
HIM Technician
MUSC
Florence, SC
01.2024 - 03.2024
- Managed electronic health records to ensure accuracy and compliance with regulations.
- Conducted data entry and verification processes, enhancing record quality and accessibility.
- Conducted regular audits to ensure the quality and completeness of medical records, mitigating potential risks associated with inaccurate documentation.
- Assisted in implementing new software systems for efficient data management and retrieval.
- Developed documentation standards that improved clarity and consistency across all records.
- Supported audits by preparing accurate reports, ensuring adherence to HIPAA guidelines and policies.
- Provided exceptional customer service, addressing inquiries from patients, insurance companies, and other stakeholders promptly and professionally.
- Studied and researched various medical terms as well as software and coding systems.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Continuously updated professional expertise through participation in conferences, workshops, webinars or self-study, ensuring the application of current best practices in HIM.
- Maintained HIPAA compliance with strict adherence to confidentiality guidelines for all patient information.
Education
Associate of Applied Science - Health Information Management
Florence-Darlington Technical College
Florence, South Carolina, SC05-2024
Skills
- HIPAA compliance
- Insurance authorizations and verification
- Medical terminology
- Verbal and written communication
- Data entry proficiency
- Insurance verifying
- Medical insurance
- Patient confidentiality and data security
- Patient registration
- Database search and data entry skills
- Administrative and office support
- Documenting and recording information
Timeline
HIM Technician
MUSC
01.2024 - 03.2024
Patient Financial Coordinator
McLeod Regional Medical Center
09.2023 - Current
Associate of Applied Science - Health Information Management
Florence-Darlington Technical College