Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danazha Dobson

Orangeburg

Summary

Retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience

Work History

Customer Service Receptionist

Freedom Right Church
01.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
  • Facilitated smooth office operations with timely ordering of supplies and inventory management.

Cashier

Hoagies Restaurant
06.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Certified Nursing Assistant

Jolly Acres
05.2022 - 06.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Associate of Applied Science -

Orangeburg Calhoun Technical College
Orangeburg, SC
07-2026

High School Diploma -

High School For Health Professions
Orangeburg, SC
05-2023

Skills

  • Scheduling appointments
  • Reception management
  • Appointment coordination
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Customer relations

Timeline

Customer Service Receptionist

Freedom Right Church
01.2024 - Current

Cashier

Hoagies Restaurant
06.2023 - 01.2024

Certified Nursing Assistant

Jolly Acres
05.2022 - 06.2023

Associate of Applied Science -

Orangeburg Calhoun Technical College

High School Diploma -

High School For Health Professions
Danazha Dobson