Miranda Hoffler
Blacksburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
23
23
years of professional experience
Work History
Bookkeeper
Cherokee County Schools
02.2024 - Current
- Developed efficient bookkeeping processes to streamline operations and reduce errors in financial reporting.
- Managed accounts payable and receivable, ensuring timely payments and accurate record-keeping.
- Managed daily office operations, ensuring efficient workflow and communication.
- Assisted in the preparation of reports and presentations, ensuring accuracy and adherence to deadlines.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Administrative Assistant
Sodexo Campus Services
06.2011 - 02.2024
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Maintained accurate department and customer records.
- Provided secretarial and office management support while building cooperative working relationships.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Obtained scanned records and uploaded to database.
- Delivered exceptional customer service through direct communication with clients and team members.
- Processed financial documents, contracts, expense reports and invoices.
- Organized training, client meetings, team meetings and events.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Conducted employment verification and background investigation to facilitate hiring process.
- Developed and maintained training materials and benefits packets for new hires.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Initialized background checks for potential new hires.
- Processed employee status changes, keeping human resources systems and employee records up to date.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Processed payments promptly for customers to exceed productivity standards.
- Reconciled registers to prepare daily bank deposits.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Receptionist
Chapman Grading & Concrete
05.2002 - 04.2011
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Education
Some College (No Degree) - Accounting And Finance
Spartanburg Technical College
Spartanburg, SCHigh School Diploma -
Gaffney High School
Gaffney, SC05.2002
Skills
- Maintaining files
- Reliable & trustworthy
- Data management
- Office equipment proficiency
- Clerical support
- Problem-solving abilities
- Inventory systems
- Microsoft
Timeline
Bookkeeper
Cherokee County Schools
02.2024 - Current
Administrative Assistant
Sodexo Campus Services
06.2011 - 02.2024
Receptionist
Chapman Grading & Concrete
05.2002 - 04.2011
High School Diploma -
Gaffney High School
Some College (No Degree) - Accounting And Finance
Spartanburg Technical College
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