Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Kinard

Columbia

Summary

Dynamic bartender and manager with a proven track record at Tsunami of Harbison, excelling in customer service and multitasking. Known for enhancing guest experiences through engaging interactions and responsible alcohol service. Skilled in problem-solving and maintaining a clean, organized environment, fostering a positive atmosphere for both patrons and staff.

Overview

3
3
years of professional experience

Work History

Bartender and Server

Tsunami of Harbison
03.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Manager and Bartender

The Mobile Mix LLC
05.2022 - Current


  • Bartended weddings, corporate events/meetings, private parties, baby showers, anniversaries, parties etc. with excellent customer service and great reviews
  • Barbacked and kept bar stocked and kept in mind keeping drinks cold/time frame alloted for drinks to get cold and ready to serve
  • Bussed tables during events as well as set up and break down before and after events and kept the general area clean and tidy
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

Associates Degree - Business Administration

Midlands Technical College
West Columbia, SC

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service
  • Complex Problem-solving
  • Handling difficult customers
  • Memory retention
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Alcohol awareness

Timeline

Bartender and Server

Tsunami of Harbison
03.2024 - Current

Manager and Bartender

The Mobile Mix LLC
05.2022 - Current

Associates Degree - Business Administration

Midlands Technical College

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Miranda Kinard