Misty Bates
Simpsonville
Summary
Detail-oriented professional specializing in blood product processing and safety compliance. Enhanced operational efficiency and maintained rigorous quality control in laboratory environments. Successfully implemented best practices to meet safety and compliance standards. Recognized for optimizing workflows and achieving operational excellence in blood processing.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Biologic Production Processing Specialist
The Blood Connection
Piedmont
10.2025 - Current
- Processed blood donations following established safety and quality protocols.
- Ensured compliance with safety regulations and protocols.
- Participated in quality control procedures to ensure compliance with processing standards.
- Performed quality control procedures on instruments prior to use.
- Maintained accurate inventory of blood products and supplies to support operational readiness.
- Assisted in inventory management of blood products and supplies.
- Conducted routine equipment checks to ensure proper functioning and safety.
- Conducted routine maintenance on equipment used in the collection process, such as centrifuges and refrigerators.
- Monitored workflow patterns to enhance departmental efficiency.
- Collaborated with team members to support daily operations.
- Operated blood bank equipment and maintained cleanliness.
- Ensured proper labeling of all collected specimens according to applicable regulations.
- Adhered to safety policies and procedures while working in the lab environment.
- Communicated via telephone and email to facilitate routine information exchange among team members.
- Attended continuing education seminars related to changes in industry standards or practices.
Problem Solver
Amazon
Chester
04.2020 - 01.2026
- Developed solutions to operational challenges through brainstorming sessions with teams.
- Collaborated with cross-functional teams to streamline communication, improving information flow and reducing misunderstandings.
- Facilitated training sessions for new employees on best practices and policies.
- Resolved conflicts by mediating discussions between team members and management.
- Implemented process improvements that increased team efficiency and productivity, enabling quicker response times to operational challenges.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Analyzed complex problems to develop effective solutions, facilitating timely resolutions and enhancing overall project outcomes.
- Evaluated existing processes, procedures, and policies to determine where improvements could be made.
- Leveraged combination of skills to identify issues and determine underlying causes.
- Conducted research into industry best practices for problem-solving approaches.
- Documented processes related to problem resolution and created training materials for new staff members.
- Trained team members on problem-solving techniques and tools.
- Led brainstorming sessions to encourage creative problem-solving among team members.
- Implemented continuous improvement practices to minimize future issues.
Assistant Manager
O'Charleys
Chester
08.2016 - 04.2020
- Trained staff on customer service standards and restaurant policies for enhanced guest experience.
- Handled guest inquiries and resolved complaints to ensure satisfaction and loyalty at the restaurant.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored food quality and presentation standards to uphold brand reputation in the dining industry.
- Ensured compliance with health and safety regulations during food preparation and service.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
Education
Some College (No Degree) - Phlebotomy
Chester Career College
Chester VASome College (No Degree) - Medical Coding
CCWA
Chester VASkills
- Blood product processing
- Quality control
- Quality procedures
- Safety compliance
- Operational efficiency
- Standard operating procedures
- Inventory management
- Equipment maintenance
- Attention to detail
- Team collaboration
- Operational excellence
Certification
- BLS , CPR ,AED
- Business Management
Timeline
Biologic Production Processing Specialist
The Blood Connection
10.2025 - Current
Problem Solver
Amazon
04.2020 - 01.2026
Assistant Manager
O'Charleys
08.2016 - 04.2020
Some College (No Degree) - Phlebotomy
Chester Career College
Some College (No Degree) - Medical Coding
CCWA