Misty D Cole
Wagener
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
32
32
years of professional experience
Work History
Homemaker
No Employer Yet
Wagener
02.2017 - Current
- Completed day-to-day duties accurately and efficiently
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed household errands and other essential duties
- He passed away February 2025.
Administrative Assistant/Recruiter
Apple & Associates
Aiken
06.1997 - 02.2017
- Worked from home.
- Coordinated schedules and appointments for executives and team members.
- Managed office communications and maintained a professional work environment.
- Supported team members with administrative tasks and resource allocation.
- Maintained filing systems and ensured proper document storage procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
Front Desk Secretary/Nursing
Aiken Dermatology and Skin Care
Aiken
08.2001 - 06.2004
Administrative Assistant
SC Press Association
West Columbia
07.1995 - 06.1998
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Waitress
Buddy’s Restaurant
Pelion
08.1994 - 06.1995
- Serving Food
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders efficiently using restaurant POS system.
- Assisted in training new staff on service standards and restaurant procedures.
- Maintained cleanliness and organization of dining area and workstations.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Managed cash transactions accurately during busy shifts at the register.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Education
Graduated -
Pelion High School
Pelion, South Carolina 08.1981 - 05/1995
Skills
- Problem solving
- Attention to detail
- Microsoft Excel
- Office administration
- Time management
- Critical thinking
- Recordkeeping
- Microsoft office
- Excellent communication
- Organizational skills
- Decision-making
Timeline
Homemaker
No Employer Yet
02.2017 - Current
Front Desk Secretary/Nursing
Aiken Dermatology and Skin Care
08.2001 - 06.2004
Administrative Assistant/Recruiter
Apple & Associates
06.1997 - 02.2017
Administrative Assistant
SC Press Association
07.1995 - 06.1998
Waitress
Buddy’s Restaurant
08.1994 - 06.1995
Graduated -
Pelion High School
08.1981 - 05/1995