Mitulkumar Patel
Hardeeville
Overview
12
12
years of professional experience
Work History
Owner
Hanay Enterprises LLC
Hardeeville, SC
11.2019 - Current
- Optimized retail space utilization by creating efficient floor plans that enhanced shopping experience for customers.
- Streamlined checkout process for customers, reducing wait times and increasing overall efficiency in the retail space.
- Enhanced customer satisfaction by providing consistent and knowledgeable support for retail products and services.
- Assisted in staff training initiatives, helping new employees quickly acclimate to their roles as retail selling specialists.
- Provided personalized assistance to shoppers with special needs or requests, enhancing their retail experience significantly.
- Designed eye-catching visual displays for retail locations that showcased products effectively while attracting customers'' attention.
- Expanded retail network by identifying potential locations, analyzing demographics, and negotiating lease agreements.
- Supported store manager in overseeing day-to-day operations, ensuring smooth functioning of the retail space.
- Collaborated with retail partners on exclusive promotions that drove foot traffic and increased sales volume.
- Coordinated seasonal promotions in alignment with corporate objectives, boosting sales during key retail periods.
- Improved sales performance by developing and implementing comprehensive training programs for retail staff.
- Oversaw the implementation of CCTV systems throughout retail locations, enhancing surveillance capabilities for loss prevention efforts.
- Tagged and prepared new merchandise for retail sales.
- Ensured store compliance with company policies, safety regulations, and local laws governing retail operations.
Manager
Pranami Food Mart
Pooler, GA
04.2014 - 10.2019
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Fostered a customer-centric culture, leading initiatives to enhance customer satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Master of Science - Bioinformatics
New Jersey Institute of Technology
05-2012
Bachelor of Science - Bioinformatics
Sardar Patel University
India06-2007
Skills
- Operations management
- Staff management
- Marketing
- Staff hiring
- Business launch
- Business administration
Timeline
Owner
Hanay Enterprises LLC
11.2019 - Current
Manager
Pranami Food Mart
04.2014 - 10.2019
Master of Science - Bioinformatics
New Jersey Institute of Technology
Bachelor of Science - Bioinformatics
Sardar Patel University