
Experienced ophthalmic and optometric technician with several years of hands-on experience providing high-quality patient care in both clinical and retail eye care settings. Skilled in performing diagnostic testing including OCT imaging, Optos retinal imaging, visual fields, fundus photography, and visual acuity assessments, while assisting doctors with exams and in-office procedures. Experienced in verifying and billing vision and medical insurance such as Medicare, Medicaid, VSP, Spectera, Davis Vision, and Devoted. Known for creating a positive patient experience by educating patients, ensuring comfort during exams, and guiding them through their eye care needs. Also experienced in optical retail, assisting patients with eyeglass and contact lens selection while helping the team meet daily sales goals. Strong ability to manage clinic workflow, coordinate schedules, and communicate effectively with patients, providers, and outside offices to deliver efficient and compassionate care.
• Verified and billed vision and medical insurance including Medicare, Medicaid, VSP, Spectera, Davis Vision, and Devoted.
• Performed pre-testing and diagnostic testing including OCT imaging, Optos retinal imaging, visual field testing, and visual acuity assessments.
• Assisted patients with frame selection and eyeglass fittings to ensure proper comfort and alignment.
• Checked patients in and out, scheduled appointments, and maintained accurate patient records.
• Helped drive retail optical sales by educating patients on eyewear options and contributing to the team meeting daily sales goals.
• Performed pre-testing and diagnostic testing including visual acuity, OCT imaging, fundus photography, and visual field testing.
• Conducted cataract measurements and prepared patients for surgical evaluations.
• Assisted physicians during in-office procedures, including chalazion removal and YAG laser procedures.
• Performed refractions to determine patients’ vision prescriptions prior to the doctor’s examination.
• Sterilized and maintained ophthalmic instruments and equipment according to clinical safety standards.
• Scheduled patient appointments and managed clinic flow to ensure efficient patient care.
• Prepared patients for examinations and explained testing procedures to ensure comfort and understanding.
• Checked patients in and out while maintaining accurate patient records.
• Verified vision insurance including VSP, EyeMed, Spectera, and Davis Vision.
• Performed pre-testing procedures including Optos retinal imaging and visual acuity testing.
• Assisted doctors during patient flow by preparing exam rooms and assigning patients to providers.
• Scheduled appointments and answered multi-line phone calls.
• Educated patients on exam procedures and helped guide them to the optical department for glasses.
• Assisted patients with contact lens insertion and removal training.
• Maintained smooth clinic workflow and supported both clinical and front desk operations.