Moneifa Simmon
Myrtle Beach
Summary
Dynamic leader with a proven track record at Jay Dellinger, where I elevated customer satisfaction through innovative staff training and stringent financial controls. Expert in fostering teamwork and promoting diversity, I excel in critical thinking and customer service, ensuring a welcoming experience and robust financial health.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
General Manager of Food Service
Jay Dellinger
07.2020 - Current
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
High School Diploma -
Rusea's High School
Lucea, Hanover, Jamaica 06-2020
Skills
- Creativity and innovation
- Team development
- Marketing and promotions
- Customer service
- Critical thinking
- Reliable and responsible
- Money handling
- Collaboration and teamwork
- Calm and pleasant demeanor
Timeline
General Manager of Food Service
Jay Dellinger
07.2020 - Current
High School Diploma -
Rusea's High School
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