Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Monica Betancourt

Beaufort

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Port Royal
11.2024 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Processed prescriptions using pharmacy software and verified patient information.
  • Provided excellent customer service by answering inquiries and addressing concerns.
  • Maintained cleanliness and organization of the pharmacy workspace daily.
  • Operated cash registers for processing customer transactions efficiently.
  • Collaborated with team members to ensure smooth pharmacy operations daily.
  • Followed safety protocols while handling medications and hazardous materials properly.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Organized work areas so that everything was easily accessible when needed.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Received payment from customers and processed credit card transactions when necessary.

Financial Comptroller

United States Air Force Reserve
Moreno Valley
09.2015 - 01.2020
  • Advised, interacted, and coordinated with organizations on financial matters.
  • Determined funds available for procurement action and for accuracy of amounts claimed.
  • Processed financial transactions.
  • Provided customer service and financial analysis for various organizations.
  • Performed audits and reviews as required.

Childcare Assistant

Kristen Khan Home Daycare
Lake Forest
10.2015 - 04.2016
  • Maintained a safe and clean environment, ensuring health standards were consistently met.
  • Collaborated with lead caregiver to implement age-appropriate learning activities and schedules.
  • Monitored children's behavior, providing guidance and support as needed during playtime.
  • Organized materials and supplies for various educational games and creative projects.
  • Provided safe, nurturing and stimulating environment for children.
  • Observed and monitored the safety of all children in care.
  • Assisted in meal preparation including preparing snacks and drinks.
  • Established and maintained safe play environment for children.
  • Developed positive relationships with parents and guardians to ensure their child's needs were met.
  • Monitored children's play activities to verify safety and wellness.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Performed light housekeeping duties such as tidying up toys after playtime is over.
  • Supported children's emotional and social development with one-on-one attention.
  • Engaged children in meaningful conversations regarding their day-to-day experiences.
  • Supervised naptime routines and ensured proper sleep habits were maintained.
  • Provided guidance on social interaction among peers within the group setting.
  • Maintained a clean, organized classroom environment conducive to learning.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Financial Comptroller

United States Air Force, USAF
Los Angeles AFB
06.2013 - 09.2015
  • Managed the financial integrity and operational readiness of the force.
  • Maintained accounting records for pay, travel, and operating costs.
  • Processed commitments, obligations, payments, and collections.
  • Performed audits and reviews to ensure financial accuracy.
  • Implemented fraud prevention measures.
  • Ensured compliance with fiscal law and Air Force regulations.
  • Resolved pay and travel issues for Airmen.
  • Prepare reports for leadership and operational planning.
  • Coordinate with other organizations on financial matters.
  • Ensured that every dollar supports the Air Force’s mission effectively and legally.

Education

Pharmacy Technician

United Education Institute
Oceanside, CA
12-2023

Skills

  • Safety compliance
  • Detail orientation
  • Child supervision
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Patience and empathy
  • Multilingual abilities

Languages

Spanish
Native/ Bilingual

Certification

  • Pharmacy Technician License in CA and SC

References

References available upon request.

Timeline

Pharmacy Technician

CVS Pharmacy
11.2024 - Current

Childcare Assistant

Kristen Khan Home Daycare
10.2015 - 04.2016

Financial Comptroller

United States Air Force Reserve
09.2015 - 01.2020

Financial Comptroller

United States Air Force, USAF
06.2013 - 09.2015

Pharmacy Technician

United Education Institute

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Monica Betancourt