Monica Chisolm
Columbia,South Carolina
Summary
To pursue a challenging career that will allow and promote growth in human service and professional business. Dependable, punctual, organized, and committed to exercising professional skills to help others while working towards a company’s mission. With over ten years of administrative experience, a trustworthy leader who works well under pressure and exudes positivity.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Coordinator
Prisma Health Richland
07.2022 - Current
- Assist in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Develop strong working relationships with colleagues and clients through excellent interpersonal skills and professionalism.
- Manage multiple projects simultaneously, ensuring deadlines were met while maintaining strict attention to detail.
- Assist new employees with new-hire paperwork and reviewed for completeness.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and procedures.
- Update various internal reports, collected and compiled data and performed follow-up.
- Maintain a clean, organized workspace to ensure a professional and welcoming environment for both employees and visitors alike.
- Support departmental goals by conducting research on relevant topics and presenting findings at staff meetings.
- Improve communication both internally and externally by drafting professional correspondence and responding to inquiries in a timely manner.
- Enhance team productivity by coordinating meetings, managing schedules, and organizing travel arrangements for executives.
- Establish positive rapport among team members while ensuring all tasks were delegated appropriately.
- Contribute to overall office efficiency by providing administrative support to various departments as needed.
- Serve as a liaison between different departments within the organization, facilitating communication flow.
- Streamline office operations by implementing efficient filing systems and document organization procedures.
- Assist management with special projects to complete all tasks by deadlines.
- Manage and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Monitor and directed incoming mail and prepared outgoing mail.
- Prepare detailed documents and reports in adherence administrative processes.
- Maintain databases and contact lists to keep important contact information accurate and up to date.
- Coordinate and scheduled meetings and appointments to keep organization running smoothly.
- Monitor and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Maintain office calendars to track important dates and deadlines.
- Develop and implemented organizational systems to streamline daily operations.
- -EOC Management Rounding Audit, Pulse Power Rounding, Cipher Health, Joint Commission Tracers Amp Tool, & Digipath.
- Assist with payroll KRONOS & UKG Dimensions
- Assist with Workday STRATA, Office Depot & Digipath submissions (order office supplies).
- Submit Workday Ticket Requests (IT, Building Maintenance, Facilities & Payroll)
- Completed bi-weekly payroll for 100+ employees.
NPC DEA Technician
Nephron Pharmaceuticals 503B Outsourcing
08.2017 - 07.2022
- Maintained a safe work environment by adhering to established safety protocols and guidelines.
- Please perform and follow all OSHA and Company Safety Policies.
- Set up equipment and sterile syringed medications in the correct configuration for the product scheduled and processing.
- For documented and standard operational procedures, reconciliation calculations are performed in PIMS (Product Information Management Solutions) and EBR (Electronic Batch Records) format.
- Demonstrates punctual GDP (Good Document Practices) and writes descriptive reports/explanations in packaging logbooks, batch records, etc.
- Responsible for in-process quality testing of the finished product as required.
- Perform duties for narcotics and controlled substances requiring FDA/DEA and Standard Operation Procedures.
- Perform reconciling in-process and finished drug packaging and batch recording procedures.
- Responsible for effectively managing oneself, performing with integrity, being conductive under pressure, and achieving development goals.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Tested components and systems to evaluate performance and identify concerns.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
Ambassador/Trainer (Pack, Slam, Sorting, Inductor)
Amazon CAE 1
08.2014 - 08.2017
- Assisted team with operational policies and procedures to drive services.
- Resolved conflicts between staff members and community members diplomatically.
- Train and aide associates for department hires.
- Perform various functions, including receiving and processing incoming stock and materials.
- Responsible for effectively managing oneself, performing with integrity, being conductive under pressure, and achieving development goals.
- Process orders for shipping.
- Scan and document items in proper packing bins.
- Measure/weigh products and materials for final quality inspection.
- Check and scan the items against the packing list to ensure that scanned items are proficient.
- Filling orders from stock, packing, and shipping orders to customers promptly.
- Prepare containers or boxes for shipments by inspecting and counting all shipping items.
- Mark and label containers, tags, or products using marking tools.
- Load and prep the assigned box for shipping and receiving.
Administrative Assistant
Savannah River Site, SRNS
08.2008 - 05.2013
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building solid relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted positive work environment through practical communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Input and process large varieties of completed employee training records in TRAIN database, GET, RAD, CAT, Requires Reading, Exam Grades, Qualifications, Granted Exception, Job Performance Measures, Practical Factors, Oral Boards, etc.
- Input and process new/revised site-approved program courses and qualifications into TRAIN.
- Support internal and external auditors by scheduling, verifying access approval, and ensuring that requested files (Program or Employee Individual Training Files) are ready at the requested time.
- Process Program Records and Employee Individual Training Records for electronic capture in EDWS.
- Audit Support to coordinate resolutions of all discrepancies found during the quality acceptance check of program course material and individual training records.
Education
BA Business Administration - Business Administration
The University Of Arizona Global Campus
Los Angeles, CA10.2024
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Critical Thinking
- Excellent Communication
- Organizational Skills and Time Management
- Problem Resolution
- Computer Skills
- Multitasking Abilities
Timeline
Administrative Assistant/Coordinator
Prisma Health Richland
07.2022 - Current
NPC DEA Technician
Nephron Pharmaceuticals 503B Outsourcing
08.2017 - 07.2022
Ambassador/Trainer (Pack, Slam, Sorting, Inductor)
Amazon CAE 1
08.2014 - 08.2017
Administrative Assistant
Savannah River Site, SRNS
08.2008 - 05.2013
BA Business Administration - Business Administration
The University Of Arizona Global Campus
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