Monte Dooley
Lexington
Summary
Telecommunications professional 4 years experience in coaxial and fiber optic technologies, prepared to deliver exceptional network solutions. Known for ensuring reliable and efficient installations, while fostering strong team collaboration and adaptability. Recognized for technical proficiency in fiber optic troubleshooting, coupled with proactive approach to problem-solving.
Overview
10
10
years of professional experience
Work History
Field Operations Supervisor
Charter Spectrum
09.2022 - 04.2025
- Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
- Planned and oversaw team operations in the greater Columbia area.
- Collaborated with management to develop strategic plans for operational improvements, driving long-term success in the organization.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Field Technician
Charter Spectrum
03.2021 - 09.2022
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Discussed and recommended service options with customers and explained costs involved.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
General Merchandise Expert
Target
06.2020 - 03.2021
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
0621 Field Radio Operator
United States Marine Corps
01.2015 - 01.2019
- Protected communications through regular alteration of frequencies and cryptographic codes.
- Completed repairs and preventive maintenance to keep approximately $1.5 million in equipment functioning.
- Operated communications systems to send and receive transmissions.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication.
- Oversaw team of ten personnel, including training and directing staff to maintain deployability and meet communications needs.
- Followed schedules and procedures for changing frequencies and cryptographic codes.
Education
High School Diploma -
White Knoll High School
Lexington, SC05.2013
No Degree - Associate of Science
Midlands Technical College
West Columbia, SCSkills
- Product and service sales
- Safety processes and procedures
- Equipment monitoring and operation
- Customer relationships
- Leadership
- Computer skills
- Flexible & Adaptable
- Problem Solving
References
Joseph Eads
Field Operations Supervisor
(404) 731-5944
Spencer Knudsen
ETL GM & Food Sales
(803) 594-4815
Dean Cassel
Gunnery Sergeant (USMC)
(937) 499-0264
Leah Chambers
Single Point Specialist
(803) 727-7984
Timeline
Field Operations Supervisor
Charter Spectrum
09.2022 - 04.2025
Field Technician
Charter Spectrum
03.2021 - 09.2022
General Merchandise Expert
Target
06.2020 - 03.2021
0621 Field Radio Operator
United States Marine Corps
01.2015 - 01.2019
High School Diploma -
White Knoll High School
No Degree - Associate of Science
Midlands Technical College
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