Morgan Hayes
Taylors
Summary
Dynamic and dedicated professional with a proven track record at Core 450, excelling in customer service and strong multitasking abilities. Recognized for enhancing guest satisfaction through effective communication and relationship building. Proficient in safe food handling and adept at coordinating tasks in high-pressure environments, ensuring seamless operations and memorable experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Core 450
06.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Backed up servers by checking on tables and retrieving items for guests.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Head Lifeguard
Upstate Pool Management Group
06.2019 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Maintained high standards of cleanliness throughout the facility with diligent attention to detail during routine cleaning operations.
Education
Bachelor of Science - Psychology
Clemson University
Clemson, SC05-2026
High School Diploma -
Wade Hampton High School
Greenville, SC06-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Complex Problem-solving
- Relationship building
- Safe food handling
- Service prioritization
- Coordinating tasks
- Guest relations
Timeline
Restaurant Hostess
Core 450
06.2024 - 08.2024
Head Lifeguard
Upstate Pool Management Group
06.2019 - 08.2022
Bachelor of Science - Psychology
Clemson University
High School Diploma -
Wade Hampton High School
Similar Profiles
Dominique CoxDominique Cox
Business and Operations Coordinator at 450 Aesthetics Dental GroupBusiness and Operations Coordinator at 450 Aesthetics Dental Group
Diellza RexhepiDiellza Rexhepi
Certified Nurse Assistant at Ansley Park Health & Rehabilitation 450 Newnan Lakes BlvdCertified Nurse Assistant at Ansley Park Health & Rehabilitation 450 Newnan Lakes Blvd
Kim ThompsonKim Thompson
Assistant Women's Basketball Coach at USD 450 Shawnee HeightsAssistant Women's Basketball Coach at USD 450 Shawnee Heights
Parish JonesParish Jones
Warehouse Personnel at Service Transport Inc.Warehouse Personnel at Service Transport Inc.
Jeremy DenneyJeremy Denney
Police Officer at California Highway PatrolPolice Officer at California Highway Patrol