Morgan Kelly
Camden
Summary
Dynamic Realtor with a proven track record at Coldwell Banker Realty, excelling in negotiation and real estate marketing. Expert in market research and property analysis, fostering strong client relationships through exceptional communication. Achieved high client satisfaction by delivering tailored strategies that drive successful transactions and enhance buyer engagement.
Overview
9
9
years of professional experience
Work History
Realtor
Coldwell Banker Realty
01.2023 - Current
- Provide expert guidance to buyers and sellers throughout the real estate transaction process, ensuring a smooth and informed experience.
- Negotiate contracts to secure favorable terms and close successful deals.
- Developed targeted marketing strategies for listings, leveraging digital tools and social platforms to engage qualified buyers.
- Cultivated strong client relationships through consistent communication and exceptional customer service, fostering client loyalty.
- Conducted in-depth market research to inform clients on home values and neighborhood trends, enhancing their decision-making.
Senior Analyst
AML RightSource
11.2020 - 12.2025
- Conduct detailed risk assessments and present findings to senior leadership.
- Collaborated with cross-functional teams to develop risk management strategies, enhancing organizational compliance.
- Conducted investigations into compliance issues and potential fraud cases, ensuring regulatory adherence.
- Analyzed high-value transactions to identify trends, mitigating financial risk.
- Utilized data analytics tools to detect patterns and improve system performance.
Call Center Representative
Wells Fargo & Co.
01.2018 - 01.2020
- Managed 35+ calls daily, resolving customer issues with efficiency and empathy to enhance overall satisfaction.
- Delivered exceptional customer service with a satisfaction rating above 95%.
- Maintained accurate CRM records and proactively followed up with customers to confirm issue resolution and enhance satisfaction.
Social Media Coordinator
Erwin Center for Brand Communications
01.2017 - 01.2020
- Executed inclusive social media recruitment campaigns on LinkedIn, Instagram, and TikTok, attracting diverse talent pools.
- Created and shared engaging digital content highlighting company culture, employee stories, and equity initiatives to boost brand authenticity.
- Cultivated relationships with campus organizations and professional associations, enhancing diverse candidate pipelines.
- Tracked candidates using ATS and CRM systems, ensuring equitable recruiting practices throughout hiring funnel.
Education
Bachelor of Science - Microbiology, Biomedicine Concentration
Clemson University
Clemson, SC05-2021
Skills
- Real Estate Marketing
- Negotiation
- Market Research
- Property Analysis
- CRM Systems
- Microsoft Office Suite
- Analytical Thinking
- Problem Solving
- Verbal Communication
- Written Communication
Timeline
Realtor
Coldwell Banker Realty
01.2023 - Current
Senior Analyst
AML RightSource
11.2020 - 12.2025
Call Center Representative
Wells Fargo & Co.
01.2018 - 01.2020
Social Media Coordinator
Erwin Center for Brand Communications
01.2017 - 01.2020
Bachelor of Science - Microbiology, Biomedicine Concentration
Clemson University