Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Locke

Simpsonville

Summary

Dynamic and customer-focused professional with extensive experience at Olive Garden, excelling in responsible alcohol service and exceptional guest engagement. Proven ability to train new staff and manage cash operations efficiently. Recognized for strong multitasking skills and a reliable team player attitude, ensuring memorable dining experiences.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

10
10
years of professional experience

Work History

Bartender

Olive Garden
Greenville
08.2017 - Current
  • Servsafe certified to responsibly serve alcohol, detect intoxication, verify legal age, and manage difficult situations.
  • Certified to train new employees on how to properly uphold standards.
  • Crafted and served cocktails, wines, and beverages to enhance guest experiences.
  • Provided exceptional customer service by engaging with guests and addressing their needs promptly.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Drive-Thru Cashier

Sonic
Simpsonville, SC
10.2016 - 07.2017
  • Processed customer orders efficiently in high-volume drive-thru environment.
  • Managed cash register operations, ensuring accurate transactions and balancing at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new team members on operational procedures and customer interaction standards.

Education

High School Diploma -

Woodmont High School
Pelzer, SC
06.2018

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Responsible alcohol service
  • Cash register operation
  • Memory retention

Timeline

Bartender

Olive Garden
08.2017 - Current

Drive-Thru Cashier

Sonic
10.2016 - 07.2017

High School Diploma -

Woodmont High School
Morgan Locke