Morgan Reeves
Rock Hill
Summary
Experienced and dedicated job seeker with a successful background in customer service and sales in the retail sector. Proficient in upselling, cross-selling, and implementing effective merchandising strategies. Recognized for outstanding organizational skills and meticulous attention to detail. Excellent communication abilities that cultivate positive relationships with customers and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nanny
Cici Hovis
01.2020 - 01.2025
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Server
Rock Hill Country Club
05.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Volunteer
Pilgrims Inn
01.2020 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Sales Associate Team Leader
Palm Beach Tan
01.2022 - 01.2023
- Encouraged customers to make additional purchases and suggested relevant items
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Handled customer complaints and inquiries in a courteous and efficient manner
- Enticed customers with sales and promotions to boost sales
Hostess
Friendly Billiards
03.2021 - 12.2021
- Engaged with guests to maximize satisfaction with food and service
- Monitored restaurant activity to determine seating and dining flow
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Helped FOH team members, maintaining positive working relationships
Education
Bachelor Of Medical Biology - Microbiology
University of Tennessee
Knoxville, TNHIGH SCHOOL DIPLOMA -
Northwestern High School
Rock Hill, SC05.2023
Skills
- Verbal Communication
- Time Management
- Customer Needs Assessments
- Customer Service
- Adapt To Diverse Groups
- Multitasking
- Strengths
- POS Inventory System Operation
- Stocking And Replenishing
- Hospitality And Accommodation
- Store Opening And Closing
- Online Systems
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
Certification
- CPR certified
- First aid certified
Affiliations
I am affiliated with the sorority, AXO. It is an amazing sisterhood and has taught me leadership as well as teamwork.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Rock Hill Country Club
05.2024 - 11.2024
Sales Associate Team Leader
Palm Beach Tan
01.2022 - 01.2023
Hostess
Friendly Billiards
03.2021 - 12.2021
Nanny
Cici Hovis
01.2020 - 01.2025
Volunteer
Pilgrims Inn
01.2020 - 04.2023
HIGH SCHOOL DIPLOMA -
Northwestern High School
Bachelor Of Medical Biology - Microbiology
University of Tennessee
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