Morgan Wagner
Greenville
Summary
Experienced culinary professional with strong skills in inventory management and team collaboration. Trained staff to improve kitchen workflow efficiency while ensuring high standards of customer service and food safety. Focused on operational improvements and team development in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Expeditor
Halls Chophouse
Greenville
10.2023 - Current
- Coordinated plate assembly to ensure timely meal service in high-pressure environment.
- Collaborated with chefs to troubleshoot issues and maintain kitchen workflow efficiency.
- Trained new staff on kitchen procedures and safety standards, enhancing operational readiness.
- Monitored inventory levels to ensure stock availability for daily operations.
- Prepared salads, desserts and appetizers according to recipes.
HEAD OF MANUFACTURING
TPFN LLC
Tampa
07.2021 - 10.2023
- Increased production and assets capacity, minimizing costs and maintaining quality standards.
- Prioritized projects and resources, delivering results on time and within budget.
- Coached and motivated team members, enhancing skills through targeted training and growth opportunities.
- Conferred with research and support staff to develop new products and processes.
- Conferred with technical and administrative staff to resolve production and processing problems.
- Made decisions concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
- Enforced safety regulations, achieving an accident-free workplace.
- Operated and demonstrated specialized equipment, promoting proper use and servicing.
- Moved up within the company from production associate to head of manufacturing within six months.
PHARMACY TECHNICIAN
Publix Pharmacy
Lexington
07.2020 - 07.2021
- Trained pharmacy technicians on state regulations for training and licensure, ensuring compliance and enhancing team competency.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Mixed pharmaceutical preparations, according to written prescriptions.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Counted stock of medications, chemicals or supplies to enter inventory data into computer.
- Triaged incoming phone calls, providing assistance to callers and facilitating timely referrals to pharmacists for therapeutic inquiries.
- Operated cash registered to accept payment from customers.
- Maintained sanitation and safety control policies, safeguarding establishment and patrons' health and well-being.
LEAD HOSTESS
Halls Chophouse
Columbia
10.2019 - 07.2020
- Resolved guest complaints, escalating serious issues to restaurant manager for timely resolution.
- Utilized tact and diplomacy to effectively resolve guest dissatisfaction.
- Answered phone calls to take reservations and address guest questions and concerns.
- Fostered positive team dynamics and morale among front-of-house staff.
Education
Nationally Certified Pharmacy Technician - Pharmacology
PALMETTO SCHOOL OF CAREER DEVELOPMENT
Columbia, SC05-2020
Diploma - Sciences
BROOKLAND CAYCE HIGH SCHOOL
Cayce, SC12-2015
Associate of Science -
Greenville Technical College
Greenville, SC04-2026
Skills
- Food safety standards
- Restaurant operations
- Inventory management
- Point of sale systems
- Order prioritization
- Team collaboration
- Strong multitasking
- Time management
- Customer service
- Training and development
- Effective communication
Certification
Certified Pharmacy Technician
Languages
English, Fluent
Timeline
Kitchen Expeditor
Halls Chophouse
10.2023 - Current
HEAD OF MANUFACTURING
TPFN LLC
07.2021 - 10.2023
PHARMACY TECHNICIAN
Publix Pharmacy
07.2020 - 07.2021
LEAD HOSTESS
Halls Chophouse
10.2019 - 07.2020
Nationally Certified Pharmacy Technician - Pharmacology
PALMETTO SCHOOL OF CAREER DEVELOPMENT
Diploma - Sciences
BROOKLAND CAYCE HIGH SCHOOL
Associate of Science -
Greenville Technical College