- Youth mentor, providing guidance and support to gain new skills and confidence
- Certified Snowboard Instructor
- Avid Golfer
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Morgan V. Perla
915 Brentmoor Dr Unit 1105, Myrtle Beach
Summary
Dynamic sales professional with proven expertise in customer relations and technical sales, evidenced by increased sales revenue at Seaboard Golf & Travel. Skilled in coaching and effective negotiation, I excel in creating trust-based relationships and leveraging product knowledge for upselling. Demonstrated ability to multitask and maintain confidentiality, enhancing team performance and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Representative
Seaboard Golf & Travel
11.2019 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Event Sales Associate
TopGolf
03.2018 - 11.2020
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
Group Sales Representative
Wachusett Mountain Ski Resort
12.2013 - 04.2018
- Developed comprehensive knowledge of company products and services, enabling persuasive presentations tailored to each client''s unique requirements.
- Worked closely with operations teams to ensure seamless coordination of group events, resulting in high levels of customer satisfaction.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Trained new employees on customer service, money handling and product knowledge.
Education
No Degree - Hospitality And Tourism Management
Coastal Carolina University
Conway, SCHigh School Diploma -
Fitchburg Highschool
Fitchburg, MA01-2017
Skills
- Customer service
- Sales reporting
- Customer relations
- Effective negotiation
- Problem-solving skills
- Technical sales
- Product and service knowledge & sales
- Excellent people skills
- Multitasking Abilities
- Data entry
- Confidentiality awareness
- Coaching and mentoring initiatives
Interests
Timeline
Sales Representative
Seaboard Golf & Travel
11.2019 - Current
Event Sales Associate
TopGolf
03.2018 - 11.2020
Group Sales Representative
Wachusett Mountain Ski Resort
12.2013 - 04.2018
No Degree - Hospitality And Tourism Management
Coastal Carolina University
High School Diploma -
Fitchburg Highschool
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