Sha'Mya Robinson Gadson
Ladson
Summary
Developed key skills in fast-paced production environment, seeking to transition into new field. Expertise in teamwork, quality control, and machinery operation, adaptable to new challenges. Aiming to leverage these skills to drive success in different professional setting.
Experienced with assembly line operations and quality assurance. Utilizes problem-solving skills to identify and resolve production issues quickly. Knowledge of safety regulations and protocols ensures safe and efficient work environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy’s
11.2021 - 04.2022
- Delivered efficient and accurate customer service in a fast-paced environment
- Operated POS systems and handled cash transactions responsibly
- Maintained food safety and sanitation standards
- Multitasked effectively during high-volume shifts
- Prepared food items according to established recipes and quality standards.
- Managed cash register transactions accurately, ensuring balanced cash drawers.
- Resolved customer complaints swiftly, enhancing overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Sales Associate
Walmart
07.2022 - 12.2023
- Assisted customers with product selection and issue resolution
- Stocked and organized merchandise to maintain sales floor standards
- Supported inventory processes and restocking operations
- Provided professional and solution-oriented customer service
- Processed transactions efficiently using point-of-sale systems
- Participated in training sessions to improve product knowledge and sales techniques
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
Production Team Member – C Shop
Volvo Cars
01.2024 - Current
- Perform vehicle assembly and production tasks in a high-volume manufacturing environment
- Follow standardized work instructions and strict safety protocols
- Conduct quality inspections to ensure components meet company standards
- Utilize hand tools and equipment to complete assembly operations efficiently
- Collaborate with team members to meet daily production and performance targets
- Maintain clean, organized, and safety-compliant workstations
- Adapt quickly to production changes to support workflow efficiency
- Operated machinery to assemble components efficiently and accurately.
- Collaborated with team members to maintain production flow and meet deadlines.
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
Education
High School Diploma -
Ashley Ridge High School
Summerville, SC05.2023
Skills
- Manufacturing & Assembly Operations
- Quality Control & Inspection
- Mechanical Aptitude
- Team Collaboration
- Time Management
- Problem-Solving
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Time management
- Clear communication
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Self-discipline
Timeline
Production Team Member – C Shop
Volvo Cars
01.2024 - Current
Sales Associate
Walmart
07.2022 - 12.2023
Crew Member
Wendy’s
11.2021 - 04.2022
High School Diploma -
Ashley Ridge High School