MYESHA GREEN
Chester
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
10
10
years of professional experience
Work History
Patient Care Advocate
CareXM
Remote
12.2022 - 01.2025
- Processed and submitted medical claims to insurance companies, ensuring accuracy and adherence to billing guidelines
- Verified patient information, including demographics and insurance coverage, to ensure proper billing procedures
- Reviewed medical documentation and coding to identify any discrepancies or errors that could impact reimbursement
- Maintained updated knowledge of medical coding systems (e.g., ICD-10, CPT) and insurance regulations
General Warehouse Worker
Dollar General Distribution Center
Jonesville
11.2018 - 10.2022
- Moves incoming or outgoing merchandise throughout the distribution center by hand, hand truck, or forklift equipment.
- Checks, verifies and audits merchandise to ensure that ordered merchandise has been received and that merchandise is as ordered and not damaged or defective; enters data into remote data terminal.
- Identifies, separates, labels, and palletizes merchandise onto pallets.
- Fills merchandise orders from stores by selecting and moving merchandise from pick slot to conveyor.
Picker
Spencer's Gifts
Pineville
06.2015 - 11.2018
- Mastered RF scanner and pallet jack operation, team coordination and contributing to improved material handling across the warehouse
- Streamlined order processing by implementing efficient sorting and loading techniques, overall warehouse productivity and customer satisfaction
- Achieved high accuracy in product picking and inspection, significantly reducing shipment errors and improving customer trust in the brand
- Optimized order processing through efficient sorting and loading techniques, boosting warehouse productivity and customer satisfaction
Education
Associate's degree - Medical Office & Billing Specialist
Ultimate Medical Academy
Tampa, Remote11-2025
Skills
- Providing customer support
- Effective communication
- Attention to detail
- Goal oriented
Timeline
Patient Care Advocate
CareXM
12.2022 - 01.2025
General Warehouse Worker
Dollar General Distribution Center
11.2018 - 10.2022
Picker
Spencer's Gifts
06.2015 - 11.2018
Associate's degree - Medical Office & Billing Specialist
Ultimate Medical Academy