Assisted healthcare professionals in delivering patient care and support services. Conducted routine clinical tasks, including vital sign monitoring and patient history documentation. Facilitated patient education on health management and treatment plans. Coordinated appointment scheduling to optimize patient flow and access to services. Maintained accurate medical records to ensure compliance with healthcare regulations. Administered medications and performed basic first aid as required. Supported daily operations by managing inventory of medical supplies. Collaborated with multidisciplinary teams to enhance patient outcomes.
Customer Service Representative
Continuum Global Solutions
08.2021 - 07.2024
Conducted verification of copays and launched outbound calls addressing claim denials.
House Manager
Babcock Center, Inc.
02.2021 - 01.2023
Supervised 2 houses, enforcing standards and procedures effectively. Handled record keeping and cash transactions to ensure financial accountability. Led direct support staff in each house, promoting optimal care practices. Completed house inspections and maintained accurate documentation for oversight.
Medical Assistant
Lexington Medical Center
04.2020 - 07.2022
Managed collection of urine specimens, verifying results within EPIC system. Conducted phlebotomy tasks in draw lab, ensuring efficient sample retrieval. Monitored and documented vital signs for comprehensive patient records. Completed suture removals and injections, adhering to safety protocols.