Mylee Ward
Southwest Pool
Conway
1
Certification
3
years of professional experience
Personable and reliable with a passion for delivering exceptional customer service and quick decision making skills. Well versed in beverage crafting and presentation, knowledgeable in safety protocols and capable of performing first aid and CPR effectively. Skilled in communication and conflict resolution in order to foster positive interactions and relationships. Creating a welcoming experience and safe environment for every patron is a top priority. Seeking to transition these abilities into different fields, as well as be able to contribute to a collaborative team setting everywhere.
Work History
Lifeguard / Swim Instructor
3 Years 3 Months- Monitored pool area to ensure safety and compliance with regulations.
- Responded efficiently to emergency situations, administering first aid, CPR or life saving rescues.
- Enhanced water safety skills by participating in weekly inservice team trainings to ensure skills are accurate and relevant.
- Facilitated effective team coverage and patron safety by communicating with other lifeguards and staff members.
- Increased water confidence and skill development among learners by displaying engaging activities.
- Adapted skills and presentation to accommodate different patrons, questions, and situations to ensure inclusivity for all.
Nanny
6 Months- Built strong relationships with the child by actively listening and understanding their individual needs
- Established hourly open communication with parents in regards to check in, daily routines, behavioral concerns, and developmental milestones
- Continued the child's bedtime routine and nightly activities for consistency
- Maintained a clean and organized space by completing light housekeeping tasks
Barista
1 Year 5 Months- Prepared and served high quality beverages while adhering to company recipes and cleanliness.
- Delivered friendly and efficient customer service in a fast paced environment.
- Provided input with promotional campaigns for seasonal beverages, increasing customer engagement and sales
- Resolved customer complaints professionally, and issues promptly to ensure satisfaction.
- Collaborated with coworkers to ensure organization and timely restocking.
Education
Associates in Arts - Communications
High School Diploma
Skills
CPR & AED Training
Customer Service
Adaptability
Collaboration
Critical Thinking
Sales Transactions
Deadline Management
Technical communication
Visual merchandising
Presenting
Certification
- First Aid/CPR Certified
- Certified Water Safety Instructor
Timeline
Nanny
Private Household
01.2026 - 07.2026Read More
Barista
Caribou Coffee
11.2023 - 04.2025Read More
Lifeguard / Swim Instructor
Southwest Pool
05.2023 - 08.2026Read More
Horry Georgetown Technical College
Associates in Arts from Communications
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Fargo South High School
High School Diploma
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