Naila Alvarez
Columbia
Summary
Detail-oriented professional with expertise in schedule management, relationship building, and event planning. Proven ability to coordinate diverse operations and maintain effective communication across stakeholders.
Overview
8
8
years of professional experience
Work History
Family Assistant
Forward City Church
Columbia
04.2025 - Current
- Coordinated household operations, managing kids' schedules, school information, and appointments to ensure seamless daily activities.
- Streamlined organization of household supplies, maintaining stocked and orderly items for efficient household management.
- Executed errands, including grocery shopping and dry cleaning, to support household needs and ensure timely completion of tasks.
- Performed light housekeeping tasks to maintain a clean and organized living space.
- Assist with childcare duties, including school pick-ups, drop-offs, and the management of extracurricular activities.
Education Account Manager
Music & Arts
Fayetteville
03.2024 - 04.2025
- Build meaningful, trust-based relationships with music educators, administrators, and district decision-makers.
- Establish weekly outreach rhythms (calls, emails, school visits, virtual meetings).
- Develop strategic territory plans focused on new school programs, educator support, and local engagement.
- Achieve weekly expectations for educator conversations, meetings, and school visits.
- Maintain complete, accurate pipeline documentation in Salesforce, including next steps, dates, meeting notes, and opportunity stages.
- Serve as the primary point of contact for educators, ensuring the timely resolution of issues
Data Manager IV
Cumberland County Schools
Fayetteville
11.2023 - 03.2024
- Managed payroll for 100 staff members, ensuring timely and accurate processing
- Coordinated office events, fostering collaboration and engagement among staff
- Organized and filed paperwork systematically to enhance retrieval and compliance
- Create and manage databases and training materials
Administrative Assistant/Marketing Coordinator
Fayetteville State University
Fayetteville
05.2022 - 07.2023
- Coordinated office activities, enhancing communication across departments.
- Maintain project management systems, Wrike
- Coordinate videography for events and interviews
- Managed paid advertising campaigns to increase brand visibility.
- Designed and maintained digital collateral, aligning with brand guidelines to ensure cohesive messaging.
Retail Store Manager
Music & Arts
Fayetteville
07.2018 - 08.2022
- Directed daily business operations, overseeing human resources, customer service, sales, inventory control, payroll, budget planning, merchandising, and marketing to ensure operational excellence.
- Recruited, hired, trained, and supervised diverse team members, emphasizing team building and career advancement to foster a high-performing work environment.
- Expanded high-margin sales, student enrollment, and rental programs, which are vital to profitability, while also reducing inventory-related losses, leading to significant increases of in-store contribution.
- Executed targeted marketing campaigns over four years, enhancing brand visibility and customer engagement at this location.
Education
Master of Arts - Music Business
Berklee College of Music
Boston, MA06-2022
MBA - Marketing
Fayetteville State University
Fayetteville, North Carolina, NC12-2021
Skills
- Schedule Management
- Relationship Building
- Event planning
- Time Management
- Database Management
- Inventory Control
- Budget Planning
- Customer Service
- Communication
- Multitasking
- Detail-oriented
- Discretion
- Fluent in Spanish
Timeline
Family Assistant
Forward City Church
04.2025 - Current
Education Account Manager
Music & Arts
03.2024 - 04.2025
Data Manager IV
Cumberland County Schools
11.2023 - 03.2024
Administrative Assistant/Marketing Coordinator
Fayetteville State University
05.2022 - 07.2023
Retail Store Manager
Music & Arts
07.2018 - 08.2022
Master of Arts - Music Business
Berklee College of Music
MBA - Marketing
Fayetteville State University