NAILEA SERRANO
North Augusta
Summary
Proven track record in enhancing customer experience and team efficiency, notably at El Presidente Restaurant. Skilled in customer service and menu knowledge, I excel in fast-paced environments, ensuring high-quality service. My bilingual ability and expertise in food safety significantly contribute to workplace excellence, with a focus on surpassing sales targets through exceptional service and teamwork.
Overview
3
3
years of professional experience
Work History
Waitress
El Presidente Restaurant
Augusta
09.2024 - 11.2025
- Greeted customers, answered questions and recommended specials to increase profits.
- Participated in team meetings to discuss new menu items or changes in policy.
- Informed customers of daily specials and signature menu items.
General Laborer, FIRE WATCH PIPEFITTER HELPER
Unitherm Insualation Systems
Colombia
08.2023 - 03.2024
General Laborer, FIRE WATCH PIPEFITTER HELPER
GEPRO
Arecibo
07.2022 - 08.2023
Education
High School Diploma -
HD Learning
Hatillo, Puerto RicoSkills
- Customer service
- Order management
- Point of sale
- Menu knowledge
- Food safety
- Team collaboration
- Bilingual
Timeline
Waitress
El Presidente Restaurant
09.2024 - 11.2025
General Laborer, FIRE WATCH PIPEFITTER HELPER
Unitherm Insualation Systems
08.2023 - 03.2024
General Laborer, FIRE WATCH PIPEFITTER HELPER
GEPRO
07.2022 - 08.2023
High School Diploma -
HD Learning
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